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Ebay Unfair and Selective Endings of Listings

Question:

- Hide quoted text — Show quoted text – You really haven’t thought much about eBay’s business model, have you? No I havn’t. Why would I ? I beg your pardon. I was under the apparently mistaken impression that you buy or sell on eBay. Only someone who does neither can afford to be ignorant of the business environment that eBay offers. Okay, I pardon you. Every policy violation is bad for eBay’s business. If this were true, eBay would hire a couple of minimum wage employees who would monitor and delete any listings that were against eBay’s policies. You missed my comments about American minimum wage workers, didn’t you? No, I didn’t consider it relevant. Of course you didn’t.   You believe that two minimum-waged employees can scan 8.4 million auctions per day, and have no clue how the eBay system really works.

So how does it work?  Oh…….It doesn’t. Ebay relies on reports from its users to police their listings. Exactly as the OP stated.

Response:

Ebay doesn’t pull listings on their own initiative. They rely on reports from members. That’s what the OP said. Uh-huh. The OP really knows what he’s talking about, as do you.

Exactly. We were speaking from experience. You were speaking from your theories about minimum wage workers and eBay’s inability to enforce their own listing policies. Thanks for admiting that you "have no idea".

Response:

Ebay doesn’t pull listings on their own initiative. They rely on reports from members. That’s what the OP said.

Uh-huh. The OP really knows what he’s talking about, as do you.

Response:

– Hide quoted text — Show quoted text – You really haven’t thought much about eBay’s business model, have you? No I havn’t. Why would I ? I beg your pardon. I was under the apparently mistaken impression that you buy or sell on eBay. Only someone who does neither can afford to be ignorant of the business environment that eBay offers. Okay, I pardon you. Every policy violation is bad for eBay’s business. If this were true, eBay would hire a couple of minimum wage employees who would monitor and delete any listings that were against eBay’s policies. You missed my comments about American minimum wage workers, didn’t you? No, I didn’t consider it relevant.

Of course you didn’t.   You believe that two minimum-waged employees can scan 8.4 million auctions per day, and have no clue how the eBay system really works.

Response:

You missed my comments about American minimum wage workers, didn’t you? No, I didn’t consider it relevant. Then you really are ignorant. Minimum wagers in this country can’t work a Burger King cash register without little pictures on the keys and an automatic change-maker. They sure as hell can’t tell an eBay policy violation from a fireplug. So you agree with the OP. Ebay does not police the listings themselves and enforce their policies across the board.

I have no idea how many pulled listings are discovered by eBay employees on their own initiative vs. reports from members. All I’m saying is that it will take a lot more than minimum wage to hire people who are smart enough to do the job.

Response:

- Hide quoted text — Show quoted text – If this were true, eBay would hire a couple of minimum wage employees who would monitor and delete any listings that were against eBay’s policies. Its obvious eBay would rather stick to the status quo and collect their fees. By the most recent stats I can find (first quarter 2005), there are, on average, 4.8 million eBay auctions posted every day. If it takes one minute to check an auction for violations (and it probably takes longer than that), it would take about 80,000 person-hours to check a day’s worth of auctions. So there would have to be about 3400 employees at all times, around the clock, doing nothing but checking auctions. Three 8-hour shifts in a day and you’re up to over 10,000 employees who do nothing but check auctions for violations (and that’s if they work 7 days a week with no breaks in their shift).

And for minimum wage, according to so-what’sisface. Hmmm… I wonder how many Katrina victims are still seeking work? :-)

Response:

- Hide quoted text — Show quoted text – You missed my comments about American minimum wage workers, didn’t you? No, I didn’t consider it relevant. Then you really are ignorant. Minimum wagers in this country can’t work a Burger King cash register without little pictures on the keys and an automatic change-maker. They sure as hell can’t tell an eBay policy violation from a fireplug. So you agree with the OP. Ebay does not police the listings themselves and enforce their policies across the board. I have no idea how many pulled listings are discovered by eBay employees on their own initiative vs. reports from members. All I’m saying is that it will take a lot more than minimum wage to hire people who are smart enough to do the job.

Ebay doesn’t pull listings on their own initiative. They rely on reports from members. That’s what the OP said.

Response:

Let me Clarify this a bit more for you. I did make all the corrections per their policy. And I have no problem with this at all. What isnt right in my eyes is that Ebay knowly allows Illegal listings to contunie and only acts on those that are reported.

You have no idea whether eBay acts only on reported policy violations. Neither does anyone else. My contention is this, If Ebay can stop me from listing a discription that says ‘visit our website…’ or ‘goto our website…’ Which is a clear violation as stated in their Cicumventing Fees policy, there should never be any instance of an off policy listing. Error checking is a wonderful thing and is commonplace in all computer coding and the fact that they dont allow for the visit or goto to be in any discription tells me they have a form of error checking already in place.

I think it’s your Rice Krispies telling you that. You have no idea whether eBay catches all such listing violations. Nobody does, including eBay. Also, it doesnt take a genius to do a simple search and find 1000’s of Illegal listings. Simply type the word ‘STYLE’ in the search box and tell me how many violations are there? I just got 132,567 listings with that word in it. Sure not all of those are in Violation but you can be sure there are at least 10,000 that are.

More snap, crackle, and pop. You’re very of a lot of things that are impossible to know. Ebay has been around long enough and is savy enough to follow the money, there is no excuse for them not being able to assure 100% compliance of policy before a listing goes live.

O, my God! You really want sellers to submit their Christmas listings in July?? FYI, My product is a competely LEGAL product. I have researched the law with regards to this. Nothing I make or sell can be actionable

Given the incredibly stupid things you’ve already said, I find it very difficult to put faith in your research skills or legal acumen. As it is now, Buyers dont bitch.

BWAAAHHHAHHAHAHHAAAA!!!! We’re beyond Rice Krispies now. You’re cuckoo for Cocoa Puffs!

Response:

You really haven’t thought much about eBay’s business model, have you? No I havn’t. Why would I ? I beg your pardon. I was under the apparently mistaken impression that you buy or sell on eBay. Only someone who does neither can afford to be ignorant of the business environment that eBay offers.

Okay, I pardon you. Every policy violation is bad for eBay’s business. If this were true, eBay would hire a couple of minimum wage employees who would monitor and delete any listings that were against eBay’s policies. You missed my comments about American minimum wage workers, didn’t you?

No, I didn’t consider it relevant.

Response:

- Hide quoted text — Show quoted text – Let me Clarify this a bit more for you. I did make all the corrections per their policy. And I have no problem with this at all. What isnt right in my eyes is that Ebay knowly allows Illegal listings to contunie and only acts on those that are reported. My contention is this, If Ebay can stop me from listing a discription that says ‘visit our website…’ or ‘goto our website…’ Which is a clear violation as stated in their Cicumventing Fees policy, there should never be any instance of an off policy listing. Error checking is a wonderful thing and is commonplace in all computer coding and the fact that they dont allow for the visit or goto to be in any discription tells me they have a form of error checking already in place. Also, it doesnt take a genius to do a simple search and find 1000’s of Illegal listings. Simply type the word ‘STYLE’ in the search box and tell me how many violations are there? I just got 132,567 listings with that word in it. Sure not all of those are in Violation but you can be sure there are at least 10,000 that are. Ebay has been around long enough and is savy enough to follow the money, there is no excuse for them not being able to assure 100% compliance of policy before a listing goes live. FYI, My product is a competely LEGAL product. I have researched the law with regards to this. Nothing I make or sell can be actionable So say what you will. As it is now, Buyers dont bitch. And it is clearly setup for the benefit of the competition to go around and see who’s around. Believe me, I have looked at my competition and I see what they have, hell I have my own buyers by my kits, finish them then turn around and sell them against me. Do I care? NO it’s called CAPITALISM. KnE Sales Recently I have had all my listings ended for one reason or another. I have found that Ebay uses KGB Style tactics to end listings. IN other words they want you to turn in your neighbor. Their policy for ending listings for whatever reason relies solely on other users turning you in. Now I ask you, Do buyers care if a seller is violating an Ebay listing policy? Of course they dont. so it is logical to conclude only other Sellers report listing violations. And if it is a Seller turning in another Seller then it goes without saying  the Reporting of violations isnt to protect anyone but is more to remove competition. Now if you know anything you know Ebay only ends listings that are reported. They dont police the listings themselve. So if you are reported for a violation you can do a search and find 100’s of other sellers with the same violations still selling. Does this seem right? Isn’t Ebay’s policy suppose to be enforced across the board and not passively or selectively used as a tool to remove the competition? I am curious if any of you have experienced this type of attack or lack of policy enforcement. I am currently preparing a complaint to be filed with the FTC, The Attorney General of the State of California, The Better Business Bureau and a few other agencies. I am asking any of you who have experienced this to help me with this. Thank you in Advance for any and all help you can provide. KnE Sales

You are 100% correct.

Response:

You missed my comments about American minimum wage workers, didn’t you? No, I didn’t consider it relevant.

Then you really are ignorant. Minimum wagers in this country can’t work a Burger King cash register without little pictures on the keys and an automatic change-maker. They sure as hell can’t tell an eBay policy violation from a fireplug.

Response:

You missed my comments about American minimum wage workers, didn’t you? No, I didn’t consider it relevant. Then you really are ignorant. Minimum wagers in this country can’t work a Burger King cash register without little pictures on the keys and an automatic change-maker. They sure as hell can’t tell an eBay policy violation from a fireplug.

So you agree with the OP. Ebay does not police the listings themselves and enforce their policies across the board.

Response:

Let me Clarify this a bit more for you. I did make all the corrections per their policy. And I have no problem with this at all. What isnt right in my eyes is that Ebay knowly allows Illegal listings to contunie and only acts on those that are reported. My contention is this, If Ebay can stop me from listing a discription that says ‘visit our website…’ or ‘goto our website…’ Which is a clear violation as stated in their Cicumventing Fees policy, there should never be any instance of an off policy listing. Error checking is a wonderful thing and is commonplace in all computer coding and the fact that they dont allow for the visit or goto to be in any discription tells me they have a form of error checking already in place. Also, it doesnt take a genius to do a simple search and find 1000’s of Illegal listings. Simply type the word ‘STYLE’ in the search box and tell me how many violations are there? I just got 132,567 listings with that word in it. Sure not all of those are in Violation but you can be sure there are at least 10,000 that are. Ebay has been around long enough and is savy enough to follow the money, there is no excuse for them not being able to assure 100% compliance of policy before a listing goes live. FYI, My product is a competely LEGAL product. I have researched the law with regards to this. Nothing I make or sell can be actionable So say what you will. As it is now, Buyers dont bitch. And it is clearly setup for the benefit of the competition to go around and see who’s around. Believe me, I have looked at my competition and I see what they have, hell I have my own buyers by my kits, finish them then turn around and sell them against me. Do I care? NO it’s called CAPITALISM. KnE Sales – Hide quoted text — Show quoted text – Recently I have had all my listings ended for one reason or another. I have found that Ebay uses KGB Style tactics to end listings. IN other words they want you to turn in your neighbor. Their policy for ending listings for whatever reason relies solely on other users turning you in. Now I ask you, Do buyers care if a seller is violating an Ebay listing policy? Of course they dont. so it is logical to conclude only other Sellers report listing violations. And if it is a Seller turning in another Seller then it goes without saying  the Reporting of violations isnt to protect anyone but is more to remove competition. Now if you know anything you know Ebay only ends listings that are reported. They dont police the listings themselve. So if you are reported for a violation you can do a search and find 100’s of other sellers with the same violations still selling. Does this seem right? Isn’t Ebay’s policy suppose to be enforced across the board and not passively or selectively used as a tool to remove the competition? I am curious if any of you have experienced this type of attack or lack of policy enforcement. I am currently preparing a complaint to be filed with the FTC, The Attorney General of the State of California, The Better Business Bureau and a few other agencies. I am asking any of you who have experienced this to help me with this. Thank you in Advance for any and all help you can provide. KnE Sales

Response:

My complaint to eBay customer service was that I assumed that the items were not against eBay’s policies, because I’ve seen the same items posted every day on eBay for years.

HOW many TIMES did your Mom say to you, "Just because everyone else jumps off a cliff, does that mean you should?" They credited my account for the listing fees (I don’t believe this is the norm).

Yes it is. The exception is people who keep doing the same dumb thing. They lose their listing fee credits. I’m sure eBay could hire one or two employees at minimum wage to monitor the listings.

Actually, Indians work cheaper than that. I wouldn’t want an American minimum wage worker to have life-and-death power over my listings. As long as its not reported, I doubt if eBay cares what you list. They don’t have any motive to delete listings. Its bad for business.

You really haven’t thought much about eBay’s business model, have you? Every policy violation is bad for eBay’s business.

Response:

You really haven’t thought much about eBay’s business model, have you?

No I havn’t. Why would I ? I’m not an eBay employee. I don’t own stock in eBay. I’m not a shill for eBay. And unlike many of the regulars who post to a.m.o.e. I’m not interested in kissing eBay’s butt. Every policy violation is bad for eBay’s business.

If this were true, eBay would hire a couple of minimum wage employees who would monitor and delete any listings that were against eBay’s policies. Its obvious eBay would rather stick to the status quo and collect their fees.

Response:

You really haven’t thought much about eBay’s business model, have you? No I havn’t. Why would I ? I’m not an eBay employee. I don’t own stock in eBay. I’m not a shill for eBay. And unlike many of the regulars who post to a.m.o.e. I’m not interested in kissing eBay’s butt.

What exactly ARE you interested in? Craig

Response:

You really haven’t thought much about eBay’s business model, have you? No I havn’t. Why would I ?

I beg your pardon. I was under the apparently mistaken impression that you buy or sell on eBay. Only someone who does neither can afford to be ignorant of the business environment that eBay offers. Every policy violation is bad for eBay’s business. If this were true, eBay would hire a couple of minimum wage employees who would monitor and delete any listings that were against eBay’s policies.

You missed my comments about American minimum wage workers, didn’t you?

Response:

Recently I have had all my listings ended for one reason or another.

What were the reasons? Ed

Response:

- Hide quoted text — Show quoted text – Recently I have had all my listings ended for one reason or another. I have found that Ebay uses KGB Style tactics to end listings. IN other words they want you to turn in your neighbor. Their policy for ending listings for whatever reason relies solely on other users turning you in. Now I ask you, Do buyers care if a seller is violating an Ebay listing policy? Of course they dont. so it is logical to conclude only other Sellers report listing violations. And if it is a Seller turning in another Seller then it goes without saying  the Reporting of violations isnt to protect anyone but is more to remove competition. Now if you know anything you know Ebay only ends listings that are reported. They dont police the listings themselve. So if you are reported for a violation you can do a search and find 100’s of other sellers with the same violations still selling. Does this seem right? Isn’t Ebay’s policy suppose to be enforced across the board and not passively or selectively used as a tool to remove the competition? I am curious if any of you have experienced this type of attack or lack of policy enforcement. I am currently preparing a complaint to be filed with the FTC, The Attorney General of the State of California, The Better Business Bureau and a few other agencies. I am asking any of you who have experienced this to help me with this. Thank you in Advance for any and all help you can provide. KnE Sales

This has also been my experience. I’ve had listings deleted and continue to see other listings for the exact same items. Not a big issue for me. My listings were against eBay’s policies. I could have reported the other items that were identical to the ones I had deleted but I don’t have any interest in eBay policy enforcement. My complaint to eBay customer service was that I assumed that the items were not against eBay’s policies, because I’ve seen the same items posted every day on eBay for years. They credited my account for the listing fees (I don’t believe this is the norm). Fair enough. I’m sure eBay could hire one or two employees at minimum wage to monitor the listings. As long as its not reported, I doubt if eBay cares what you list. They don’t have any motive to delete listings. Its bad for business.

Response:

If this were true, eBay would hire a couple of minimum wage employees who would monitor and delete any listings that were against eBay’s policies. Its obvious eBay would rather stick to the status quo and collect their fees.

By the most recent stats I can find (first quarter 2005), there are, on average, 4.8 million eBay auctions posted every day. If it takes one minute to check an auction for violations (and it probably takes longer than that), it would take about 80,000 person-hours to check a day’s worth of auctions. So there would have to be about 3400 employees at all times, around the clock, doing nothing but checking auctions. Three 8-hour shifts in a day and you’re up to over 10,000 employees who do nothing but check auctions for violations (and that’s if they work 7 days a week with no breaks in their shift).

Response:

Now I ask you, Do buyers care if a seller is violating an Ebay listing policy?

Yes, of course. Buyers benefit more from reporting you than your competitors would. For example: If no-one reported keyword spamming (or inappropriate category) it would become impossible to search for what I want to find. Fee avoidance can make it hard to determine the actual price and makes it hard to compare prices. Choice auctions make it difficult to claim that what was delivered is not what was promised. What was the rule violation in your case?

Response:

– Hide quoted text — Show quoted text – Now I ask you, Do buyers care if a seller is violating an Ebay listing policy? Yes, of course. Buyers benefit more from reporting you than your competitors would. For example: If no-one reported keyword spamming (or inappropriate category) it would become impossible to search for what I want to find. Fee avoidance can make it hard to determine the actual price and makes it hard to compare prices. Choice auctions make it difficult to claim that what was delivered is not what was promised. What was the rule violation in your case?

Buyers also hate receiving CDRs, illegal software, and scams.  Tademark holders hate VERO violations. Sounds like whatever it is, his violations were many and his listings illegal. I wonder why he kept ignoring the warnings? Kris

Response:

– Hide quoted text — Show quoted text – Recently I have had all my listings ended for one reason or another. I have found that Ebay uses KGB Style tactics to end listings. IN other words they want you to turn in your neighbor. Their policy for ending listings for whatever reason relies solely on other users turning you in. Now I ask you, Do buyers care if a seller is violating an Ebay listing policy? Of course they dont. so it is logical to conclude only other Sellers report listing violations. And if it is a Seller turning in another Seller then it goes without saying  the Reporting of violations isnt to protect anyone but is more to remove competition. Now if you know anything you know Ebay only ends listings that are reported. They dont police the listings themselve. So if you are reported for a violation you can do a search and find 100’s of other sellers with the same violations still selling. Does this seem right? Isn’t Ebay’s policy suppose to be enforced across the board and not passively or selectively used as a tool to remove the competition? I am curious if any of you have experienced this type of attack or lack of policy enforcement. I am currently preparing a complaint to be filed with the FTC, The Attorney General of the State of California, The Better Business Bureau and a few other agencies. I am asking any of you who have experienced this to help me with this. Thank you in Advance for any and all help you can provide. KnE Sales

Good luck with that complaint.   Your local police depend on citizens to report car thefts, bank robberies and rapes.   So next time you need help, you’re going to call them "The KGB"? No one knows who turned you in, but you obviously refused to live by the rules you agreed to, when you signed up for eBay. Your complaint sounds like a bank robber who sues the Feds because they haven’t caught D.B.Cooper yet.   Maybe you should include a civil rights and First Amendment violation, to make it look like you REALLY know they’re out to get just you. But, eBay DOES police listings themselves.    So you’re wrong there, too. They have a very active fraud unit. Your complaint is going to have to include information on why you ignored eBay’s prior warnings. But please.  Keep us posted.   This will be entertaining….as it sounds like you’re trying to set eBay up, without understanding how their system (which you agreed to) works. Kris

Response:

- Hide quoted text — Show quoted text – Recently I have had all my listings ended for one reason or another. I have found that Ebay uses KGB Style tactics to end listings. IN other words they want you to turn in your neighbor. Their policy for ending listings for whatever reason relies solely on other users turning you in. Now I ask you, Do buyers care if a seller is violating an Ebay listing policy? Of course they dont. so it is logical to conclude only other Sellers report listing violations. And if it is a Seller turning in another Seller then it goes without saying  the Reporting of violations isnt to protect anyone but is more to remove competition. Now if you know anything you know Ebay only ends listings that are reported. They dont police the listings themselve. So if you are reported for a violation you can do a search and find 100’s of other sellers with the same violations still selling. Does this seem right? Isn’t Ebay’s policy suppose to be enforced across the board and not passively or selectively used as a tool to remove the competition? I am curious if any of you have experienced this type of attack or lack of policy enforcement. I am currently preparing a complaint to be filed with the FTC, The Attorney General of the State of California, The Better Business Bureau and a few other agencies. I am asking any of you who have experienced this to help me with this. Thank you in Advance for any and all help you can provide. KnE Sales

You are clearly trying to sell the wrong items in the wrong way on the wrong venue. http://www.tinaja.com/glib/ebaysell.pdf — Many thanks, Don Lancaster                          voice phone: (928)428-4073 Synergetics   3860 West First Street   Box 809 Thatcher, AZ 85552 Please visit my GURU’s LAIR web site at http://www.tinaja.com

Response:

Recently I have had all my listings ended for one reason or another. I have found that Ebay uses KGB Style tactics to end listings. IN other words they want you to turn in your neighbor. Their policy for ending listings for whatever reason relies solely on other users turning you in. Now I ask you, Do buyers care if a seller is violating an Ebay listing policy? Of course they dont. so it is logical to conclude only other Sellers report listing violations. And if it is a Seller turning in another Seller then it goes without saying  the Reporting of violations isnt to protect anyone but is more to remove competition. Now if you know anything you know Ebay only ends listings that are reported. They dont police the listings themselve. So if you are reported for a violation you can do a search and find 100’s of other sellers with the same violations still selling. Does this seem right? Isn’t Ebay’s policy suppose to be enforced across the board and not passively or selectively used as a tool to remove the competition? I am curious if any of you have experienced this type of attack or lack of policy enforcement. I am currently preparing a complaint to be filed with the FTC, The Attorney General of the State of California, The Better Business Bureau and a few other agencies. I am asking any of you who have experienced this to help me with this. Thank you in Advance for any and all help you can provide. KnE Sales

Response:

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