Question:
Elke wrote Well it wouldn’t be a bad idea to name the baby after you since Brad’s middle name is also Richard 
Or you could name him Ward! <g (Seems like "Dick" is the second most popular name here in Maine – the first is "Allen") — YMH Laurie "The point at issue is not whether Maine and Texas may now talk to one another, but rather whether they have anything significant to say." Henry David Thoreau , reacting to the news that Maine and Texas had been connected by telegraph lines
Response:
I don’t know if I would be so quick to label people who sell their used underthings as trash. There is a woman who is a big participator of this ng that sells her used underthings, and she makes a killing off it. Elke – Hide quoted text — Show quoted text – ever trying to work things out. I looked at her auctions and realized I was dealing with *trash* she sells pornographic items like used, unwashed pantyhose that she has worn. This was about a year ago. And to think that this is someone’s mother because I sell children’s new and used clothes (but I WASH my clothes LOL). Mary Ellen
Response:
– Hide quoted text — Show quoted text – I can see the seller’s point of view. I have left around 950 positives and my positives are 679. So people do not reciprocate the feedback. Unless of course it’s negative or neutral I recently added notice of the bulk feedback option to each of my "end of auction" contact e-mails: http://cgi2.ebay.com/aw-cgi/eBayISAPI.dll?LeaveFeedbackShow I believe the number one reason for the lack of feedback is TIME and UNDERSTANDING. There are people who think they don’t have time to leave feedback and don’t know how to leave feedback efficiently. I know this because I used to be one of them. I just recently learned about the bulk feedback feature, after being on eBay and reading this newsgroup for quite a while. By telling buyers and sellers to leave feedback using the bulk feedback option, users are encouraged to leave feedback for ALL of their transactions at once. I think informing the users of the bulk feedback option is the best way to get feedback reciprocated. Add the bulk feedback option to your e-mails to increase user knowledge of the bulk feedback option. It will help you and everyone else simultaneously!
Good idea. I will try that. It is a subtle way to show how to leave feedback without really asking for it. You are supplying them with the link, if they chose to take it. Mary Ellen – Hide quoted text — Show quoted text –
Response:
First, I expressly said that the seller isn’t obligated to agree to what the buyer is demanding, in the part you snipped out I stated: "I feel it was my job to try, if possible and reasonable, to make him happy. If I couldn’t make him happy, or if I felt that his request was totally unreasonable, I would have taken a negative and accepted it." The proper response, in my sole opinion, to an undeserved negative is to respond to the undeserved negative. It isn’t to enter into a game of one-upsmanship, where each party is holding the other parties feedback hostage. Second, I never assumed that it was the seller who wouldn’t resolve things. What I said was that people are not going to necessarily agree on what was necessary and proper in a transaction, and that this is part of what feedback is for. Under your system, there is no real feedback. If sellers won’t leave it till buyers leave it first for fear of getting a negative, and buyers won’t leave it till sellers leave it first for fear of getting a negative, all you’ve got is a Mexican stand-off, which each party sitting waiting to neg the other if they don’t get the feedback they feel they deserve. If you make the leaving of feedback part of the transaction that you use to determine what sort of feedback to leave, then it’s the same for both parties, and the transaction can never be completed. You make the statement that you do this because of "a few bad apples". Is "a few bad apples" really a good enough reason to treat all of your customers in this fashion? I’ve had over a thousand completed auctions, received 645 positives, 556 unique, and no neutrals or negatives. All without holding anyone’s feedback hostage, and while leaving negatives where I felt they were deserved (except for a few cases where they got NARUed first, and twice when I entered a negative comment and then hit the wrong button and gave a deadbeat a positive). Eventually I’ll get a negative, deserved or not, but I’m not going to change the way I deal with my customers, the majority of whom are pleasant, honest people, to "protect" myself from the occasional less than pleasant individual. Richard Ward – Hide quoted text — Show quoted text – <snipped for space, sorry! If the first seller had chosen to leave a negative, then that would have been his perception of the auction process. I feel it was my job to try, if possible and reasonable, to make him happy. If I couldn’t make him happy, or if I felt that his request was totally unreasonable, I would have taken a negative and accepted it. I did what you did and refunded the person’s money. She then turned around and left me a negative that I didn’t handle returns well. Was I mad? Oh yes! Because I had already left her a positive, she knew that I could not retaliate. So she was a b*tch about the whole thing. The transaction did NOT end with her paying me. The transaction ended when she got her refund. That is why I wait on leaving feedback. The transaction is not trully over until after the buyer receives the item. No, they are not obligated to be satisfied with the item. Duh! But the transaction does not end with the payment. Basically when you boil down the arguments about a buyer having an obligation to bahave reasonably, they come to the concept that a buyer has an obligation to agree with whatever the seller believes is a reasonable solution to a dispute. Differences of opinion do exist between reasonable people, and feedback is a way that is explicitly allowed by eBay to express this difference of opinion. And the seller is obligated to agree with whatever the buyer deems a reasonable solution? By leaving my feedback first, this puts the buyer in a position of more power. And it rarely happens that people abuse that power but some do. Until feedback is left, both parties have equal power. It’s really a shame that a few bad apples have made me more cautious. The majority of the people I deal with on Ebay are very nice. Very reasonable. Otherwise I wouldn’t be selling on Ebay. I know people will bring up the situation of a customer leaving a negative without trying to first resolve the problem by communicating with the seller. I’ll answer this one with a question. If the buyer does communicate their problem to you, and you don’t feel it’s reasonable, and the buyer leaves a negative, do you give him positive feedback on the transaction? After all, he tried to resolve the problem, you just couldn’t come to a meeting of the minds. And why do you assume that it’s the seller who wouldn’t resolve things? I had another buyer who never contacted me at all. She was not satisfied and left me a negative. Out of the blue. I was really upset because she never contacted me to see if we could work things out. And I had left her a positive so she knew that she could write anything she pleased. Do you think she would have done this if I hadn’t left her a positive? Who knows. Mary Ellen Richard Ward That kind of tactic has never set well with me. I don’t sell that often, I primarily buy. I try to leave feedback as soon as possible (after I’ve tested the item, if its a piece of electronics; or tried on the clothing, etc.). I am always hopeful that my positive feedback to the effect that "I have it, got it superfast (if applicable), and its wonderful" will prompt the seller to reciprocate. About 35-50% of the time, they don’t. However, I have been pleasantly surprised a couple of times when I’ve suddenly gotten feedback on a transaction that ended months ago! I think if the seller has a product he/she is confident in, that meets the auction description, and is shipped in a reasonable period of time after payment, then THAT is the time for the seller to leave his/her feedback that the buyer held up his end of the deal. For the buyer, the time to leave feedback is once he has concluded all his business with the seller. I think this INCLUDES ironing out any differences and disappointments in the product, because until the buyer has done that, his end of the transaction is not complete. Don’t you think? I have had a couple of occasions where I was not satisfied with my purchase. With two different reactions on the part of the sellers. And they all had left me positive feedback, no one had a sword looming over my head. 1. The item (vintage wicker handbag) arrived filthy inside, a wipedown with a damp cloth would have been all that was needed to rectify this situation. The lazy buyer didn’t even bother. I gave her a neutral mentioning the dirty condition of the purse. 2. The item (Christmas cards) arrived yellowed with age, dingy and reeking of mold/mildew. Totally useless. Definitely not as represented ("Like new" in the addy). In that case, I felt that was a matter of subjective opinion and since the seller saw fit to ship the item in that condition, and had no problem doing so, there was no amount of arguing on my part that was going to persuade her otherwise, I just went ahead and left NEUTRAL feedback, the item arrived promptly enough, but condition not as represented. 3. Third time, very recently, there was a piece missing off the item, and I contacted the seller before leaving feedback, simply cautioning him for future such auctions that he might want to mention an item like that being missing (PC card covers/flaps on a laptop). I was really feeling him out to see if he had those kind of spare parts laying around; I had someone willing to put them on for me (PC card flaps/doors on a laptop I bought on e-Bay). Lo and behold, the seller wrote back, offered a replacement laptop that did have the doors in place, and would pay for shipping both ways. I was so touched by his willingness to please. I told him all I needed were the flaps/doors and I would be a happy camper. They arrived in the mail three days later and are presently on my laptop where they belong! There is just not enough good I can say about someone who stands by their item like that. Z
Response:
But I think Richard’s point is well taken. The feedback feature is for one party to rate the other party’s performance in the transaction, NOT in the feedback. Granted, bad feedback is a bummer. But if you won’t leave feedback until you see good feedback, isn’t that putting the onus on the buyer? What if you get a positive feedback with a neutral comment? I have more than a hundred "I LOVE THIS SELLER!!" type comments, but last week I had this comment left within a positive category: prompt That’s it. Now, is this person just not verbose, or was she dissatisfied with the quality of the merchandise, or what? I was taken aback a bit, but I’d already left her excellent feedback because she paid immediately. And rightly so. Should I have waited, then left her a less enthusiastic rating because I didn’t understand hers? If you get bad feedback, you’re able to reply so that other buyers will hear your side. I guess some of us just feel that to be fair, that’s where any due caution and reciprocation should take place. After all, leaving bad feedback for her won’t rescind the one she left for you. — "Those of us who spent time in the agricultural sector and in the heartland, we understand how unfair the death penalty is." — Your president, Omaha, Neb., Feb. 28, 2001
– Hide quoted text — Show quoted text – <snipped for space, sorry! If the first seller had chosen to leave a negative, then that would have been his perception of the auction process. I feel it was my job to try, if possible and reasonable, to make him happy. If I couldn’t make him happy, or if I felt that his request was totally unreasonable, I would have taken a negative and accepted it. I did what you did and refunded the person’s money. She then turned around and left me a negative that I didn’t handle returns well. Was I mad? Oh yes! Because I had already left her a positive, she knew that I could not retaliate. So she was a b*tch about the whole thing. The transaction did NOT end with her paying me. The transaction ended when she got her refund. That is why I wait on leaving feedback. The transaction is not trully over until after the buyer receives the item. No, they are not obligated to be satisfied with the item. Duh! But the transaction does not end with the payment. Basically when you boil down the arguments about a buyer having an obligation to bahave reasonably, they come to the concept that a buyer has an obligation to agree with whatever the seller believes is a reasonable solution to a dispute. Differences of opinion do exist between reasonable people, and feedback is a way that is explicitly allowed by eBay to express this difference of opinion. And the seller is obligated to agree with whatever the buyer deems a reasonable solution? By leaving my feedback first, this puts the buyer in a position of more power. And it rarely happens that people abuse that power but some do. Until feedback is left, both parties have equal power. It’s really a shame that a few bad apples have made me more cautious. The majority of the people I deal with on Ebay are very nice. Very reasonable. Otherwise I wouldn’t be selling on Ebay. I know people will bring up the situation of a customer leaving a negative without trying to first resolve the problem by communicating with the seller. I’ll answer this one with a question. If the buyer does communicate their problem to you, and you don’t feel it’s reasonable, and the buyer leaves a negative, do you give him positive feedback on the transaction? After all, he tried to resolve the problem, you just couldn’t come to a meeting of the minds. And why do you assume that it’s the seller who wouldn’t resolve things? I had another buyer who never contacted me at all. She was not satisfied and left me a negative. Out of the blue. I was really upset because she never contacted me to see if we could work things out. And I had left her a positive so she knew that she could write anything she pleased. Do you think she would have done this if I hadn’t left her a positive? Who knows. Mary Ellen Richard Ward That kind of tactic has never set well with me. I don’t sell that often, I primarily buy. I try to leave feedback as soon as possible (after I’ve tested the item, if its a piece of electronics; or tried on the clothing, etc.). I am always hopeful that my positive feedback to the effect that "I have it, got it superfast (if applicable), and its wonderful" will prompt the seller to reciprocate. About 35-50% of the time, they don’t. However, I have been pleasantly surprised a couple of times when I’ve suddenly gotten feedback on a transaction that ended months ago! I think if the seller has a product he/she is confident in, that meets the auction description, and is shipped in a reasonable period of time after payment, then THAT is the time for the seller to leave his/her feedback that the buyer held up his end of the deal. For the buyer, the time to leave feedback is once he has concluded all his business with the seller. I think this INCLUDES ironing out any differences and disappointments in the product, because until the buyer has done that, his end of the transaction is not complete. Don’t you think? I have had a couple of occasions where I was not satisfied with my purchase. With two different reactions on the part of the sellers. And they all had left me positive feedback, no one had a sword looming over my head. 1. The item (vintage wicker handbag) arrived filthy inside, a wipedown with a damp cloth would have been all that was needed to rectify this situation. The lazy buyer didn’t even bother. I gave her a neutral mentioning the dirty condition of the purse. 2. The item (Christmas cards) arrived yellowed with age, dingy and reeking of mold/mildew. Totally useless. Definitely not as represented ("Like new" in the addy). In that case, I felt that was a matter of subjective opinion and since the seller saw fit to ship the item in that condition, and had no problem doing so, there was no amount of arguing on my part that was going to persuade her otherwise, I just went ahead and left NEUTRAL feedback, the item arrived promptly enough, but condition not as represented. 3. Third time, very recently, there was a piece missing off the item, and I contacted the seller before leaving feedback, simply cautioning him for future such auctions that he might want to mention an item like that being missing (PC card covers/flaps on a laptop). I was really feeling him out to see if he had those kind of spare parts laying around; I had someone willing to put them on for me (PC card flaps/doors on a laptop I bought on e-Bay). Lo and behold, the seller wrote back, offered a replacement laptop that did have the doors in place, and would pay for shipping both ways. I was so touched by his willingness to please. I told him all I needed were the flaps/doors and I would be a happy camper. They arrived in the mail three days later and are presently on my laptop where they belong! There is just not enough good I can say about someone who stands by their item like that. Z
Response:
I am not bribing or demanding positive feedback. I am conveying the idea that once the transaction is truly completed, when the buyer has the merchandise and is happy with it, then I will leave my feedback. If I do not hear back from the buyer that everything is ok or not ok, then I will not leave feedback yet. I try to work things out with dissatisfied buyers (there rarely are unsatisfied buyers). Feedback doesn’t have to be based on how fast I was paid. It can be based on how smoothly the whole transaction went. Leaving feedback is MY OPTION not a hard and fast rule! Mary Ellen
– Hide quoted text — Show quoted text – It seems to me that in a nutshell you are stating the same thing that the original poster of this thread is complaining about. The fact that you hold back leaving feedback until the buyer leaves feedback is exactly the same thing. Are you saying that if someone left you a negative like: COMPLAINT: Seller sold me garbage! Never again! You would leave this bidder a feedback like the following: PRAISE: Great bidder, fast payment! I hardly think so! I think you would leave her a big fat negative in return. We could go rounds and rounds about who should leave feedback first and have many valid points. The bottom line is that ebay needs a new feedback system. I have been in bad situations in the past and left positive feedback too soon and then wishing I could retract it. Sherry I do not believe in bribing for positive feedback. I also do not believe in threatening for feedback. I feel that feedback is an option that the buyer or seller decides to leave. I have had buyers who sent me nasty emails stating that they should get positive feedback because they paid in a timely manner. I do not like bullying into leaving feedback, either. I used to always leave positive feedback when a buyer sent payment. I stopped doing this because I got *burned* by a couple of buyers and was really sorry that I ever left them a positive. One buyer wasn’t satisfied with the item (I sell children’s clothes) so I offered her a refund. She sent it back to me and I refunded her money. A couple weeks later, she left me a negative saying that I didn’t handle returns well!! I couldn’t believe it. And I had already left her a positive when I got her payment. So now when I am mailing the item (I always send an email that I received payment and when I’m mailing) I state "Once you receive this and are satisfied, (I will be able to tell from your feedback for me), I will also leave positive feedback for you". If I received a *tacky* email like you did, I wouldn’t leave any feedback. I don’t think I would acknowledge the bribing for the feedback, I would just ignore it. If the seller contacts you afterwards as to why you didn’t leave feedback, I would then say you didn’t appreciate the bribing and feeling forced to leave feedback. I can see the seller’s point of view. I have left around 950 positives and my positives are 679. So people do not reciprocate the feedback. Unless of course it’s negative or neutral Mary Ellen After I got the item, I’d send an email, and tell her that although you love giving positive feedback, that her really tacky email basically stating that you wouldn’t get a positive on the transaction unless you left her one first left you feeling that she didn’t deserve a positive feedback, or any of your future business. Richard Ward I won an auction and received this in an email from the seller (this is just an excerpt) I LOVE leaving POSITIVE feedback, provided that it’s a smooth transaction, ect. But, unfortunately not everyone feels the same way, so at this time I only enter feedback once it’s been left for me!! Sorry. I like to issue Bonus items (we all LOVE Bonus Items!!) these include coupons for diapers, formula, ect, or an extra outfit or anything else I have that goes with the lot to my speedy payers. Sound good? Thought you might like that!! All I ask is that once you get the item, that you go to the feedback section, and leave honest feedback. I’m always curious to know if you got, and liked the items…ect. Feedback helps us all. Good, bad or otherwise. I believe that with honest feedback, it helps buyers and sellers keep things going more smoothly. I can’t believe she even says that and is bribing people on top of it. After that she has a link to her website where you can buy more items if you wish. Elke
Response:
<snipped for space, sorry! If the first seller had chosen to leave a negative, then that would have been his perception of the auction process. I feel it was my job to try, if possible and reasonable, to make him happy. If I couldn’t make him happy, or if I felt that his request was totally unreasonable, I would have taken a negative and accepted it.
I did what you did and refunded the person’s money. She then turned around and left me a negative that I didn’t handle returns well. Was I mad? Oh yes! Because I had already left her a positive, she knew that I could not retaliate. So she was a b*tch about the whole thing. The transaction did NOT end with her paying me. The transaction ended when she got her refund. That is why I wait on leaving feedback. The transaction is not trully over until after the buyer receives the item. No, they are not obligated to be satisfied with the item. Duh! But the transaction does not end with the payment. Basically when you boil down the arguments about a buyer having an obligation to bahave reasonably, they come to the concept that a buyer has an obligation to agree with whatever the seller believes is a reasonable solution to a dispute. Differences of opinion do exist between reasonable people, and feedback is a way that is explicitly allowed by eBay to express this difference of opinion.
And the seller is obligated to agree with whatever the buyer deems a reasonable solution? By leaving my feedback first, this puts the buyer in a position of more power. And it rarely happens that people abuse that power but some do. Until feedback is left, both parties have equal power. It’s really a shame that a few bad apples have made me more cautious. The majority of the people I deal with on Ebay are very nice. Very reasonable. Otherwise I wouldn’t be selling on Ebay. I know people will bring up the situation of a customer leaving a negative without trying to first resolve the problem by communicating with the seller. I’ll answer this one with a question. If the buyer does communicate their problem to you, and you don’t feel it’s reasonable, and the buyer leaves a negative, do you give him positive feedback on the transaction? After all, he tried to resolve the problem, you just couldn’t come to a meeting of the minds.
And why do you assume that it’s the seller who wouldn’t resolve things? I had another buyer who never contacted me at all. She was not satisfied and left me a negative. Out of the blue. I was really upset because she never contacted me to see if we could work things out. And I had left her a positive so she knew that she could write anything she pleased. Do you think she would have done this if I hadn’t left her a positive? Who knows. Mary Ellen – Hide quoted text — Show quoted text – Richard Ward That kind of tactic has never set well with me. I don’t sell that often, I primarily buy. I try to leave feedback as soon as possible (after I’ve tested the item, if its a piece of electronics; or tried on the clothing, etc.). I am always hopeful that my positive feedback to the effect that "I have it, got it superfast (if applicable), and its wonderful" will prompt the seller to reciprocate. About 35-50% of the time, they don’t. However, I have been pleasantly surprised a couple of times when I’ve suddenly gotten feedback on a transaction that ended months ago! I think if the seller has a product he/she is confident in, that meets the auction description, and is shipped in a reasonable period of time after payment, then THAT is the time for the seller to leave his/her feedback that the buyer held up his end of the deal. For the buyer, the time to leave feedback is once he has concluded all his business with the seller. I think this INCLUDES ironing out any differences and disappointments in the product, because until the buyer has done that, his end of the transaction is not complete. Don’t you think? I have had a couple of occasions where I was not satisfied with my purchase. With two different reactions on the part of the sellers. And they all had left me positive feedback, no one had a sword looming over my head. 1. The item (vintage wicker handbag) arrived filthy inside, a wipedown with a damp cloth would have been all that was needed to rectify this situation. The lazy buyer didn’t even bother. I gave her a neutral mentioning the dirty condition of the purse. 2. The item (Christmas cards) arrived yellowed with age, dingy and reeking of mold/mildew. Totally useless. Definitely not as represented ("Like new" in the addy). In that case, I felt that was a matter of subjective opinion and since the seller saw fit to ship the item in that condition, and had no problem doing so, there was no amount of arguing on my part that was going to persuade her otherwise, I just went ahead and left NEUTRAL feedback, the item arrived promptly enough, but condition not as represented. 3. Third time, very recently, there was a piece missing off the item, and I contacted the seller before leaving feedback, simply cautioning him for future such auctions that he might want to mention an item like that being missing (PC card covers/flaps on a laptop). I was really feeling him out to see if he had those kind of spare parts laying around; I had someone willing to put them on for me (PC card flaps/doors on a laptop I bought on e-Bay). Lo and behold, the seller wrote back, offered a replacement laptop that did have the doors in place, and would pay for shipping both ways. I was so touched by his willingness to please. I told him all I needed were the flaps/doors and I would be a happy camper. They arrived in the mail three days later and are presently on my laptop where they belong! There is just not enough good I can say about someone who stands by their item like that. Z
Response:
One buyer wasn’t satisfied with the item (I sell children’s clothes) so I offered her a refund. She sent it back to me and I refunded her money. A couple weeks later, she left me a negative saying that I didn’t handle returns well!! Tell me you’re joking. I’d be furious.
I wish that I were joking. It is because of her that I no longer leave the feedback first. I wait until someone leaves me feedback. I had another *doozy*. She bought a girl’s dress/romper from me. 5 times in the auction I stated that it looks like a dress but is really a romper because it is like shorts. It was very pretty and dressy like a dress but wasn’t a dress, it was a romper. After she received it she never contacted me. Never complained to me. She went ahead and left me a negative saying that she was ripped off. I had already left her a positive when I got paid. (I was so mad at myself for doing that). I sent her an email asking her why didn’t she contact me if she were unhappy? She sent back an email full of foul language. I was so mad. Can I help it if she only looked and the pictures and obviously didn’t read the description? Out of the blue she leaves me a negative without ever trying to work things out. I looked at her auctions and realized I was dealing with *trash* she sells pornographic items like used, unwashed pantyhose that she has worn. This was about a year ago. And to think that this is someone’s mother because I sell children’s new and used clothes (but I WASH my clothes LOL). Mary Ellen
Response:
<ELF can’t tell who wrote what, so I omitted all reference to authors _______ I just got this email last week: I mailed the booked today first class. You should have it in a few days. Would you please let me know when it arrives. Also, left feedback for you and would appreciate feedback as well. Thanks very much for your business. No problem with this? Not a bit, though I paid for "Priority Mail" shipping. Pissed? Nope, the item is something I want.If it’s what they described, then good. I’ll just ignore the "minor" mailing failure and leave a pos.
It must have been a awfully light-weight book in order to qualify for First Class postage? ELF
Response:
Touche. I couldn’t have said it better. — "Those of us who spent time in the agricultural sector and in the heartland, we understand how unfair the death penalty is." — Your president, Omaha, Neb., Feb. 28, 2001
– Hide quoted text — Show quoted text – I know there are widely varying opinions on this, and it stirs up disagreement and controversy every time the issue is raised, but I strongly agree with you on this one. I leave feedback when I ship, because the buyer has done everything he is required to do. He isn’t required to be satisfied with the item, he isn’t required to believe my description is accurate and sufficient, he isn’t required to do anything other than pay me the money. If we have a difference of opinion about the item, which has happened on a very few occasions, I will determine whether I am willing to accept a return or not. Let me give you an example. I sold an amethyst Newport depression glass cake plate a year or so ago. The item had two or three almost imperceptible knife marks. You had to look at the plate in bright light at a very oblique angle to even see them at all. I described the condition as very good, but noted that the piece did have some scratching consistent with use. The buyer got the piece, and complained that the scratches were worse than described. This was something that it is hard to quantify, what one person feels is minor is not going to be considered minor by someone else. I refunded his money, including shipping both ways, and relisted the piece. I then resold it for a better price, with the same description, and the new buyer left feedback saying the condition was better than described. If the first seller had chosen to leave a negative, then that would have been his perception of the auction process. I feel it was my job to try, if possible and reasonable, to make him happy. If I couldn’t make him happy, or if I felt that his request was totally unreasonable, I would have taken a negative and accepted it. Basically when you boil down the arguments about a buyer having an obligation to bahave reasonably, they come to the concept that a buyer has an obligation to agree with whatever the seller believes is a reasonable solution to a dispute. Differences of opinion do exist between reasonable people, and feedback is a way that is explicitly allowed by eBay to express this difference of opinion. I know people will bring up the situation of a customer leaving a negative without trying to first resolve the problem by communicating with the seller. I’ll answer this one with a question. If the buyer does communicate their problem to you, and you don’t feel it’s reasonable, and the buyer leaves a negative, do you give him positive feedback on the transaction? After all, he tried to resolve the problem, you just couldn’t come to a meeting of the minds. Richard Ward That kind of tactic has never set well with me. I don’t sell that often, I primarily buy. I try to leave feedback as soon as possible (after I’ve tested the item, if its a piece of electronics; or tried on the clothing, etc.). I am always hopeful that my positive feedback to the effect that "I have it, got it superfast (if applicable), and its wonderful" will prompt the seller to reciprocate. About 35-50% of the time, they don’t. However, I have been pleasantly surprised a couple of times when I’ve suddenly gotten feedback on a transaction that ended months ago! I think if the seller has a product he/she is confident in, that meets the auction description, and is shipped in a reasonable period of time after payment, then THAT is the time for the seller to leave his/her feedback that the buyer held up his end of the deal. For the buyer, the time to leave feedback is once he has concluded all his business with the seller. I think this INCLUDES ironing out any differences and disappointments in the product, because until the buyer has done that, his end of the transaction is not complete. Don’t you think? I have had a couple of occasions where I was not satisfied with my purchase. With two different reactions on the part of the sellers. And they all had left me positive feedback, no one had a sword looming over my head. 1. The item (vintage wicker handbag) arrived filthy inside, a wipedown with a damp cloth would have been all that was needed to rectify this situation. The lazy buyer didn’t even bother. I gave her a neutral mentioning the dirty condition of the purse. 2. The item (Christmas cards) arrived yellowed with age, dingy and reeking of mold/mildew. Totally useless. Definitely not as represented ("Like new" in the addy). In that case, I felt that was a matter of subjective opinion and since the seller saw fit to ship the item in that condition, and had no problem doing so, there was no amount of arguing on my part that was going to persuade her otherwise, I just went ahead and left NEUTRAL feedback, the item arrived promptly enough, but condition not as represented. 3. Third time, very recently, there was a piece missing off the item, and I contacted the seller before leaving feedback, simply cautioning him for future such auctions that he might want to mention an item like that being missing (PC card covers/flaps on a laptop). I was really feeling him out to see if he had those kind of spare parts laying around; I had someone willing to put them on for me (PC card flaps/doors on a laptop I bought on e-Bay). Lo and behold, the seller wrote back, offered a replacement laptop that did have the doors in place, and would pay for shipping both ways. I was so touched by his willingness to please. I told him all I needed were the flaps/doors and I would be a happy camper. They arrived in the mail three days later and are presently on my laptop where they belong! There is just not enough good I can say about someone who stands by their item like that. Z
Response:
I can see the seller’s point of view. I have left around 950 positives and my positives are 679. So people do not reciprocate the feedback. Unless of course it’s negative or neutral
I recently added notice of the bulk feedback option to each of my "end of auction" contact e-mails: http://cgi2.ebay.com/aw-cgi/eBayISAPI.dll?LeaveFeedbackShow I believe the number one reason for the lack of feedback is TIME and UNDERSTANDING. There are people who think they don’t have time to leave feedback and don’t know how to leave feedback efficiently. I know this because I used to be one of them. I just recently learned about the bulk feedback feature, after being on eBay and reading this newsgroup for quite a while. By telling buyers and sellers to leave feedback using the bulk feedback option, users are encouraged to leave feedback for ALL of their transactions at once. I think informing the users of the bulk feedback option is the best way to get feedback reciprocated. Add the bulk feedback option to your e-mails to increase user knowledge of the bulk feedback option. It will help you and everyone else simultaneously!
Response:
It seems to me that in a nutshell you are stating the same thing that the original poster of this thread is complaining about. The fact that you hold back leaving feedback until the buyer leaves feedback is exactly the same thing. Are you saying that if someone left you a negative like: COMPLAINT: Seller sold me garbage! Never again! You would leave this bidder a feedback like the following: PRAISE: Great bidder, fast payment! I hardly think so! I think you would leave her a big fat negative in return. We could go rounds and rounds about who should leave feedback first and have many valid points. The bottom line is that ebay needs a new feedback system. I have been in bad situations in the past and left positive feedback too soon and then wishing I could retract it. Sherry
– Hide quoted text — Show quoted text – I do not believe in bribing for positive feedback. I also do not believe in threatening for feedback. I feel that feedback is an option that the buyer or seller decides to leave. I have had buyers who sent me nasty emails stating that they should get positive feedback because they paid in a timely manner. I do not like bullying into leaving feedback, either. I used to always leave positive feedback when a buyer sent payment. I stopped doing this because I got *burned* by a couple of buyers and was really sorry that I ever left them a positive. One buyer wasn’t satisfied with the item (I sell children’s clothes) so I offered her a refund. She sent it back to me and I refunded her money. A couple weeks later, she left me a negative saying that I didn’t handle returns well!! I couldn’t believe it. And I had already left her a positive when I got her payment. So now when I am mailing the item (I always send an email that I received payment and when I’m mailing) I state "Once you receive this and are satisfied, (I will be able to tell from your feedback for me), I will also leave positive feedback for you". If I received a *tacky* email like you did, I wouldn’t leave any feedback. I don’t think I would acknowledge the bribing for the feedback, I would just ignore it. If the seller contacts you afterwards as to why you didn’t leave feedback, I would then say you didn’t appreciate the bribing and feeling forced to leave feedback. I can see the seller’s point of view. I have left around 950 positives and my positives are 679. So people do not reciprocate the feedback. Unless of course it’s negative or neutral Mary Ellen After I got the item, I’d send an email, and tell her that although you love giving positive feedback, that her really tacky email basically stating that you wouldn’t get a positive on the transaction unless you left her one first left you feeling that she didn’t deserve a positive feedback, or any of your future business. Richard Ward I won an auction and received this in an email from the seller (this is just an excerpt) I LOVE leaving POSITIVE feedback, provided that it’s a smooth transaction, ect. But, unfortunately not everyone feels the same way, so at this time I only enter feedback once it’s been left for me!! Sorry. I like to issue Bonus items (we all LOVE Bonus Items!!) these include coupons for diapers, formula, ect, or an extra outfit or anything else I have that goes with the lot to my speedy payers. Sound good? Thought you might like that!! All I ask is that once you get the item, that you go to the feedback section, and leave honest feedback. I’m always curious to know if you got, and liked the items…ect. Feedback helps us all. Good, bad or otherwise. I believe that with honest feedback, it helps buyers and sellers keep things going more smoothly. I can’t believe she even says that and is bribing people on top of it. After that she has a link to her website where you can buy more items if you wish. Elke
Response:
I know there are widely varying opinions on this, and it stirs up disagreement and controversy every time the issue is raised, but I strongly agree with you on this one. I leave feedback when I ship, because the buyer has done everything he is required to do. He isn’t required to be satisfied with the item, he isn’t required to believe my description is accurate and sufficient, he isn’t required to do anything other than pay me the money. If we have a difference of opinion about the item, which has happened on a very few occasions, I will determine whether I am willing to accept a return or not. Let me give you an example. I sold an amethyst Newport depression glass cake plate a year or so ago. The item had two or three almost imperceptible knife marks. You had to look at the plate in bright light at a very oblique angle to even see them at all. I described the condition as very good, but noted that the piece did have some scratching consistent with use. The buyer got the piece, and complained that the scratches were worse than described. This was something that it is hard to quantify, what one person feels is minor is not going to be considered minor by someone else. I refunded his money, including shipping both ways, and relisted the piece. I then resold it for a better price, with the same description, and the new buyer left feedback saying the condition was better than described. If the first seller had chosen to leave a negative, then that would have been his perception of the auction process. I feel it was my job to try, if possible and reasonable, to make him happy. If I couldn’t make him happy, or if I felt that his request was totally unreasonable, I would have taken a negative and accepted it. Basically when you boil down the arguments about a buyer having an obligation to bahave reasonably, they come to the concept that a buyer has an obligation to agree with whatever the seller believes is a reasonable solution to a dispute. Differences of opinion do exist between reasonable people, and feedback is a way that is explicitly allowed by eBay to express this difference of opinion. I know people will bring up the situation of a customer leaving a negative without trying to first resolve the problem by communicating with the seller. I’ll answer this one with a question. If the buyer does communicate their problem to you, and you don’t feel it’s reasonable, and the buyer leaves a negative, do you give him positive feedback on the transaction? After all, he tried to resolve the problem, you just couldn’t come to a meeting of the minds. Richard Ward – Hide quoted text — Show quoted text – That kind of tactic has never set well with me. I don’t sell that often, I primarily buy. I try to leave feedback as soon as possible (after I’ve tested the item, if its a piece of electronics; or tried on the clothing, etc.). I am always hopeful that my positive feedback to the effect that "I have it, got it superfast (if applicable), and its wonderful" will prompt the seller to reciprocate. About 35-50% of the time, they don’t. However, I have been pleasantly surprised a couple of times when I’ve suddenly gotten feedback on a transaction that ended months ago! I think if the seller has a product he/she is confident in, that meets the auction description, and is shipped in a reasonable period of time after payment, then THAT is the time for the seller to leave his/her feedback that the buyer held up his end of the deal. For the buyer, the time to leave feedback is once he has concluded all his business with the seller. I think this INCLUDES ironing out any differences and disappointments in the product, because until the buyer has done that, his end of the transaction is not complete. Don’t you think? I have had a couple of occasions where I was not satisfied with my purchase. With two different reactions on the part of the sellers. And they all had left me positive feedback, no one had a sword looming over my head. 1. The item (vintage wicker handbag) arrived filthy inside, a wipedown with a damp cloth would have been all that was needed to rectify this situation. The lazy buyer didn’t even bother. I gave her a neutral mentioning the dirty condition of the purse. 2. The item (Christmas cards) arrived yellowed with age, dingy and reeking of mold/mildew. Totally useless. Definitely not as represented ("Like new" in the addy). In that case, I felt that was a matter of subjective opinion and since the seller saw fit to ship the item in that condition, and had no problem doing so, there was no amount of arguing on my part that was going to persuade her otherwise, I just went ahead and left NEUTRAL feedback, the item arrived promptly enough, but condition not as represented. 3. Third time, very recently, there was a piece missing off the item, and I contacted the seller before leaving feedback, simply cautioning him for future such auctions that he might want to mention an item like that being missing (PC card covers/flaps on a laptop). I was really feeling him out to see if he had those kind of spare parts laying around; I had someone willing to put them on for me (PC card flaps/doors on a laptop I bought on e-Bay). Lo and behold, the seller wrote back, offered a replacement laptop that did have the doors in place, and would pay for shipping both ways. I was so touched by his willingness to please. I told him all I needed were the flaps/doors and I would be a happy camper. They arrived in the mail three days later and are presently on my laptop where they belong! There is just not enough good I can say about someone who stands by their item like that. Z
Response:
That kind of tactic has never set well with me. I don’t sell that often, I primarily buy. I try to leave feedback as soon as possible (after I’ve tested the item, if its a piece of electronics; or tried on the clothing, etc.). I am always hopeful that my positive feedback to the effect that "I have it, got it superfast (if applicable), and its wonderful" will prompt the seller to reciprocate. About 35-50% of the time, they don’t. However, I have been pleasantly surprised a couple of times when I’ve suddenly gotten feedback on a transaction that ended months ago! I think if the seller has a product he/she is confident in, that meets the auction description, and is shipped in a reasonable period of time after payment, then THAT is the time for the seller to leave his/her feedback that the buyer held up his end of the deal. For the buyer, the time to leave feedback is once he has concluded all his business with the seller. I think this INCLUDES ironing out any differences and disappointments in the product, because until the buyer has done that, his end of the transaction is not complete. Don’t you think? I have had a couple of occasions where I was not satisfied with my purchase. With two different reactions on the part of the sellers. And they all had left me positive feedback, no one had a sword looming over my head. 1. The item (vintage wicker handbag) arrived filthy inside, a wipedown with a damp cloth would have been all that was needed to rectify this situation. The lazy buyer didn’t even bother. I gave her a neutral mentioning the dirty condition of the purse. 2. The item (Christmas cards) arrived yellowed with age, dingy and reeking of mold/mildew. Totally useless. Definitely not as represented ("Like new" in the addy). In that case, I felt that was a matter of subjective opinion and since the seller saw fit to ship the item in that condition, and had no problem doing so, there was no amount of arguing on my part that was going to persuade her otherwise, I just went ahead and left NEUTRAL feedback, the item arrived promptly enough, but condition not as represented. 3. Third time, very recently, there was a piece missing off the item, and I contacted the seller before leaving feedback, simply cautioning him for future such auctions that he might want to mention an item like that being missing (PC card covers/flaps on a laptop). I was really feeling him out to see if he had those kind of spare parts laying around; I had someone willing to put them on for me (PC card flaps/doors on a laptop I bought on e-Bay). Lo and behold, the seller wrote back, offered a replacement laptop that did have the doors in place, and would pay for shipping both ways. I was so touched by his willingness to please. I told him all I needed were the flaps/doors and I would be a happy camper. They arrived in the mail three days later and are presently on my laptop where they belong! There is just not enough good I can say about someone who stands by their item like that. Z
Response:
I think that buyers are too quick to jump the gun and neg before trying to resolve any situation…. I just got this email last week: I mailed the booked today first class. You should have it in a few days. Would you please let me know when it arrives. Also, left feedback for you and would appreciate feedback as well. Thanks very much for your business. No problem with this? Not a bit, though I paid for "Priority Mail" shipping. Pissed? Nope, the item is something I want.If it’s what they described, then good. I’ll just ignore the "minor" mailing failure and leave a pos. If it’s not like they told me, I’ll try to resolve the situation before I make any comments…. – Hide quoted text — Show quoted text -My probable reply (via e-mail, of course): I just HATE being EXTORTED. Sorry. I won an auction and received this in an email from the seller (this is just an excerpt) I LOVE leaving POSITIVE feedback, provided that it’s a smooth transaction, ect. But, unfortunately not everyone feels the same way, so at this time I only enter feedback once it’s been left for me!! Sorry.
The listed email is incorrect. Drop the 6&1 to get to my email address.
Response:
Generally, I feel that a person should leave appropriate feedback whenever possible. I’ve only been doing this a couple months now and have not left neg fb, or received it (yet). Feedback should be done for the right reasons, not as a "you scratch my back…" or extortion kind of thing. As a seller, my standard "policy" is to leave pos fb if I receive payment and/or communication in a timely manner. If for some reason, they neg me later, oh well. I’ll get over it. I expect future buyers/sellers to look at the overall picture. I can’t afford to get worked up over a small thing that I can’t control. I guess I’m a "glass half-full" kind of guy. As a buyer, it’s generally the same. If I’m satisfied with the item, I leave pos fb. If the seller doesn’t leave any at all, so be it. I also have it in mind to not give fb at all to people who try to extort it out of me, such as the first post in this thread. Haven’t come across that yet, though. – Hide quoted text — Show quoted text -Yup I know that, I have left way more feedbacks than I ever receive. I even leave feedback for sellers who don’t leave it for me if I really like the item. I personally do not feel that buyer should have to leave it for sellers since they have fulfilled their obligation by paying for the item, but I do feel sellers should leave it for buyers as a thank you. Elke
Response:
My probable reply (via e-mail, of course): I just HATE being EXTORTED. Sorry. – Hide quoted text — Show quoted text -I won an auction and received this in an email from the seller (this is just an excerpt) I LOVE leaving POSITIVE feedback, provided that it’s a smooth transaction, ect. But, unfortunately not everyone feels the same way, so at this time I only enter feedback once it’s been left for me!! Sorry.
Response:
Well it wouldn’t be a bad idea to name the baby after you since Brad’s middle name is also Richard Elke
Response:
Well if you liked my answer, does that mean you’ll name the baby after me? <G – Hide quoted text — Show quoted text – Yeah that’s a great idea, on top of it I realized that I won more than one of her auctions and she sent an invoice only for one. I wrote her and told her that won more than one auction and will send the total for both. Elke After I got the item, I’d send an email, and tell her that although you love giving positive feedback, that her really tacky email basically stating that you wouldn’t get a positive on the transaction unless you left her one first left you feeling that she didn’t deserve a positive feedback, or any of your future business. Richard Ward I won an auction and received this in an email from the seller (this is just an excerpt) I LOVE leaving POSITIVE feedback, provided that it’s a smooth transaction, ect. But, unfortunately not everyone feels the same way, so at this time I only enter feedback once it’s been left for me!! Sorry. I like to issue Bonus items (we all LOVE Bonus Items!!) these include coupons for diapers, formula, ect, or an extra outfit or anything else I have that goes with the lot to my speedy payers. Sound good? Thought you might like that!! All I ask is that once you get the item, that you go to the feedback section, and leave honest feedback. I’m always curious to know if you got, and liked the items…ect. Feedback helps us all. Good, bad or otherwise. I believe that with honest feedback, it helps buyers and sellers keep things going more smoothly. I can’t believe she even says that and is bribing people on top of it. After that she has a link to her website where you can buy more items if you wish. Elke
Response:
Yup I know that, I have left way more feedbacks than I ever receive. I even leave feedback for sellers who don’t leave it for me if I really like the item. I personally do not feel that buyer should have to leave it for sellers since they have fulfilled their obligation by paying for the item, but I do feel sellers should leave it for buyers as a thank you. Elke
– Hide quoted text — Show quoted text – I do not believe in bribing for positive feedback. I also do not believe in threatening for feedback. I feel that feedback is an option that the buyer or seller decides to leave. I have had buyers who sent me nasty emails stating that they should get positive feedback because they paid in a timely manner. I do not like bullying into leaving feedback, either. I used to always leave positive feedback when a buyer sent payment. I stopped doing this because I got *burned* by a couple of buyers and was really sorry that I ever left them a positive. One buyer wasn’t satisfied with the item (I sell children’s clothes) so I offered her a refund. She sent it back to me and I refunded her money. A couple weeks later, she left me a negative saying that I didn’t handle returns well!! I couldn’t believe it. And I had already left her a positive when I got her payment. So now when I am mailing the item (I always send an email that I received payment and when I’m mailing) I state "Once you receive this and are satisfied, (I will be able to tell from your feedback for me), I will also leave positive feedback for you". If I received a *tacky* email like you did, I wouldn’t leave any feedback. I don’t think I would acknowledge the bribing for the feedback, I would just ignore it. If the seller contacts you afterwards as to why you didn’t leave feedback, I would then say you didn’t appreciate the bribing and feeling forced to leave feedback. I can see the seller’s point of view. I have left around 950 positives and my positives are 679. So people do not reciprocate the feedback. Unless of course it’s negative or neutral Mary Ellen After I got the item, I’d send an email, and tell her that although you love giving positive feedback, that her really tacky email basically stating that you wouldn’t get a positive on the transaction unless you left her one first left you feeling that she didn’t deserve a positive feedback, or any of your future business. Richard Ward I won an auction and received this in an email from the seller (this is just an excerpt) I LOVE leaving POSITIVE feedback, provided that it’s a smooth transaction, ect. But, unfortunately not everyone feels the same way, so at this time I only enter feedback once it’s been left for me!! Sorry. I like to issue Bonus items (we all LOVE Bonus Items!!) these include coupons for diapers, formula, ect, or an extra outfit or anything else I have that goes with the lot to my speedy payers. Sound good? Thought you might like that!! All I ask is that once you get the item, that you go to the feedback section, and leave honest feedback. I’m always curious to know if you got, and liked the items…ect. Feedback helps us all. Good, bad or otherwise. I believe that with honest feedback, it helps buyers and sellers keep things going more smoothly. I can’t believe she even says that and is bribing people on top of it. After that she has a link to her website where you can buy more items if you wish. Elke
Response:
One buyer wasn’t satisfied with the item (I sell children’s clothes) so I offered her a refund. She sent it back to me and I refunded her money. A couple weeks later, she left me a negative saying that I didn’t handle returns well!!
Tell me you’re joking. I’d be furious.
Response:
Yeah that’s a great idea, on top of it I realized that I won more than one of her auctions and she sent an invoice only for one. I wrote her and told her that won more than one auction and will send the total for both. Elke
– Hide quoted text — Show quoted text – After I got the item, I’d send an email, and tell her that although you love giving positive feedback, that her really tacky email basically stating that you wouldn’t get a positive on the transaction unless you left her one first left you feeling that she didn’t deserve a positive feedback, or any of your future business. Richard Ward I won an auction and received this in an email from the seller (this is just an excerpt) I LOVE leaving POSITIVE feedback, provided that it’s a smooth transaction, ect. But, unfortunately not everyone feels the same way, so at this time I only enter feedback once it’s been left for me!! Sorry. I like to issue Bonus items (we all LOVE Bonus Items!!) these include coupons for diapers, formula, ect, or an extra outfit or anything else I have that goes with the lot to my speedy payers. Sound good? Thought you might like that!! All I ask is that once you get the item, that you go to the feedback section, and leave honest feedback. I’m always curious to know if you got, and liked the items…ect. Feedback helps us all. Good, bad or otherwise. I believe that with honest feedback, it helps buyers and sellers keep things going more smoothly. I can’t believe she even says that and is bribing people on top of it. After that she has a link to her website where you can buy more items if you wish. Elke
Response:
I do not believe in bribing for positive feedback. I also do not believe in threatening for feedback. I feel that feedback is an option that the buyer or seller decides to leave. I have had buyers who sent me nasty emails stating that they should get positive feedback because they paid in a timely manner. I do not like bullying into leaving feedback, either. I used to always leave positive feedback when a buyer sent payment. I stopped doing this because I got *burned* by a couple of buyers and was really sorry that I ever left them a positive. One buyer wasn’t satisfied with the item (I sell children’s clothes) so I offered her a refund. She sent it back to me and I refunded her money. A couple weeks later, she left me a negative saying that I didn’t handle returns well!! I couldn’t believe it. And I had already left her a positive when I got her payment. So now when I am mailing the item (I always send an email that I received payment and when I’m mailing) I state "Once you receive this and are satisfied, (I will be able to tell from your feedback for me), I will also leave positive feedback for you". If I received a *tacky* email like you did, I wouldn’t leave any feedback. I don’t think I would acknowledge the bribing for the feedback, I would just ignore it. If the seller contacts you afterwards as to why you didn’t leave feedback, I would then say you didn’t appreciate the bribing and feeling forced to leave feedback. I can see the seller’s point of view. I have left around 950 positives and my positives are 679. So people do not reciprocate the feedback. Unless of course it’s negative or neutral Mary Ellen
– Hide quoted text — Show quoted text – After I got the item, I’d send an email, and tell her that although you love giving positive feedback, that her really tacky email basically stating that you wouldn’t get a positive on the transaction unless you left her one first left you feeling that she didn’t deserve a positive feedback, or any of your future business. Richard Ward I won an auction and received this in an email from the seller (this is just an excerpt) I LOVE leaving POSITIVE feedback, provided that it’s a smooth transaction, ect. But, unfortunately not everyone feels the same way, so at this time I only enter feedback once it’s been left for me!! Sorry. I like to issue Bonus items (we all LOVE Bonus Items!!) these include coupons for diapers, formula, ect, or an extra outfit or anything else I have that goes with the lot to my speedy payers. Sound good? Thought you might like that!! All I ask is that once you get the item, that you go to the feedback section, and leave honest feedback. I’m always curious to know if you got, and liked the items…ect. Feedback helps us all. Good, bad or otherwise. I believe that with honest feedback, it helps buyers and sellers keep things going more smoothly. I can’t believe she even says that and is bribing people on top of it. After that she has a link to her website where you can buy more items if you wish. Elke
Response:
After I got the item, I’d send an email, and tell her that although you love giving positive feedback, that her really tacky email basically stating that you wouldn’t get a positive on the transaction unless you left her one first left you feeling that she didn’t deserve a positive feedback, or any of your future business. Richard Ward – Hide quoted text — Show quoted text – I won an auction and received this in an email from the seller (this is just an excerpt) I LOVE leaving POSITIVE feedback, provided that it’s a smooth transaction, ect. But, unfortunately not everyone feels the same way, so at this time I only enter feedback once it’s been left for me!! Sorry. I like to issue Bonus items (we all LOVE Bonus Items!!) these include coupons for diapers, formula, ect, or an extra outfit or anything else I have that goes with the lot to my speedy payers. Sound good? Thought you might like that!! All I ask is that once you get the item, that you go to the feedback section, and leave honest feedback. I’m always curious to know if you got, and liked the items…ect. Feedback helps us all. Good, bad or otherwise. I believe that with honest feedback, it helps buyers and sellers keep things going more smoothly. I can’t believe she even says that and is bribing people on top of it. After that she has a link to her website where you can buy more items if you wish. Elke
Response:
I won an auction and received this in an email from the seller (this is just an excerpt) I LOVE leaving POSITIVE feedback, provided that it’s a smooth transaction, ect. But, unfortunately not everyone feels the same way, so at this time I only enter feedback once it’s been left for me!! Sorry. I like to issue Bonus items (we all LOVE Bonus Items!!) these include coupons for diapers, formula, ect, or an extra outfit or anything else I have that goes with the lot to my speedy payers. Sound good? Thought you might like that!! All I ask is that once you get the item, that you go to the feedback section, and leave honest feedback. I’m always curious to know if you got, and liked the items…ect. Feedback helps us all. Good, bad or otherwise. I believe that with honest feedback, it helps buyers and sellers keep things going more smoothly. I can’t believe she even says that and is bribing people on top of it. After that she has a link to her website where you can buy more items if you wish. Elke
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