Question:
- Hide quoted text — Show quoted text – Hi there: I have some very high end auctions on eBay, but am having trouble getting bidders. I changed my old username to reflect this hobby and have the sunglass icon as a result. To top it off, I have zero feedback for anything high end. ALL of my products are authentic items that sell for thousands of dollars. Because of the "flake factor" for a few who like to bid, but failing to pay, I’ve had to question my terms/requirements. I used to ask for contact within 24 hours of the winning bid. Now I ask for 48 hours to respond to winning auction email. Used to be 3 business days to pay for the item and I’ve just changed it to 4 business days to pay Is any of this unreasonable given the amount of money we’re talking? (at least 5,000 per item) My method of thinking is that if I were bidding (and won) on that sort of item, I’d be all over it. I’m in need of some guidance as how to write a good ad that is to the point and clear about how things need to happen to get the items processed. Please don’t reply directly to this email, but rather to the newsgroup. I’ve changed the address as to avoid spam. Thanks in advance, A relative "newbie" to eBay.
Your eBay terms should never be over ten words. long Twenty at the absolute outside. Anything higher labels you as an undesirable seller. More at http://www.tinaja.com/auct01.asp — Many thanks, Don Lancaster Synergetics 3860 West First Street Box 809 Thatcher, AZ 85552 Please visit my GURU’s LAIR web site at http://www.tinaja.com
Response:
Hi there: I have some very high end auctions on eBay, but am having trouble getting bidders. I changed my old username to reflect this hobby and have the sunglass icon as a result. To top it off, I have zero feedback for anything high end.
Do you mean that you do have feedback, but that none of it is for high-end items? (I was reading that as having separate feedback scores for different types of items.) If your feedback goes back further than 90 days, people have *no* idea what the item (or selling price) was. I don’t see that as a problem. ALL of my products are authentic items that sell for thousands of dollars. Because of the "flake factor" for a few who like to bid, but failing to pay, I’ve had to question my terms/requirements. I used to ask for contact within 24 hours of the winning bid. Now I ask for 48 hours to respond to winning auction email. Used to be 3 business days to pay for the item and I’ve just changed it to 4 business days to pay Is any of this unreasonable given the amount of money we’re talking? (at least 5,000 per item)
Absolutely outrageous, I think. For a couple of reasons. My method of thinking is that if I were bidding (and won) on that sort of item, I’d be all over it.
First, you’re assuming that a high-dollar item is bought by someone who gets excited about making such a purchase. I believe that anyone who pays $5,000 for an item doesn’t think it’s anything special or abnormal, and likely thinks of it as a normal event in their life. I also think this type of person may actually be busier earning income, than sitting by their computer trying to meet a 24-hour contact deadline. Second (and most important), you are in direct conflict with eBay policies. Per eBay, the buyer/seller have 3 business days to make contact. In the case of weekends and/or holidays, that could extend to 6 calendar days. If someone did not meet your timeline, would you give them a negative shortly thereafter? *That* could affect your sales more than anything, if the result of negative-happy fingers showed up on your own feedback. I’m in need of some guidance as how to write a good ad that is to the point and clear about how things need to happen to get the items processed.
Read eBay’s policies, and don’t try to over-ride them. Even if your bidders didn’t know about eBay’s contact specs, they’d certainly be off- put by your stringent terms. If I was required to absolutely make contact within 48 hours, I’d not bid. I may want to fly off for the weekend, return, and make contact. You’re prohibiting me from doing that. As far as writing an ad, it’s really hard to make suggestions if we don’t know what your present ones look like. How about an auction number, of an auction you were disappointed in? Kris – Hide quoted text — Show quoted text -Thanks in advance, A relative "newbie" to eBay.
Response:
Hi there: I have some very high end auctions on eBay, but am having trouble getting bidders. I changed my old username to reflect this hobby and have the sunglass icon as a result. To top it off, I have zero feedback for anything high end. ALL of my products are authentic items that sell for thousands of dollars. Because of the "flake factor" for a few who like to bid, but failing to pay, I’ve had to question my terms/requirements. I used to ask for contact within 24 hours of the winning bid. Now I ask for 48 hours to respond to winning auction email. Used to be 3 business days to pay for the item and I’ve just changed it to 4 business days to pay Is any of this unreasonable given the amount of money we’re talking? (at least 5,000 per item) My method of thinking is that if I were bidding (and won) on that sort of item, I’d be all over it. I’m in need of some guidance as how to write a good ad that is to the point and clear about how things need to happen to get the items processed. Please don’t reply directly to this email, but rather to the newsgroup. I’ve changed the address as to avoid spam. Thanks in advance, A relative "newbie" to eBay.
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