Question:
Ah, yes, the reasoned approach to problem resolution. Works every time. I wouldn’t mind dumping on some idiot, except for the retaliatory negative feedback. There are a few pinheads out there who don’t know what they are doing and automatically smacking them upside the head with a negative will just bounce back at you. So going out of your way to work things out, EVEN when it’s not your fault, will only benefit you in the end. If that doesn’t work, CRUSH THEM. Jim – Hide quoted text — Show quoted text – What a bunch of whining self-serving crap. Anybody can understand if they hit a bad transaction on e-bay, even someone with no experience. No one has an obligation to "work things out" with you. If they did not get what they bid on, then the experience was negative for them. Your idea of "educating" new users seems to be systematically lowering their expectations. Bullshit! Anybody who has ever bought anything can determine whether their experience with you was negative or positive and they are entitled to utilize the feedback mechanism provided by e-bay — that’s what its for. — —Todd Linn I’m real close to not allowing new users to bid in my auctions and that really would be a bad thing. No communication with me at all, a user just slammed us with negitive feedback. His feedback rating is 10… 10! Apparently from what I have gotten so far (after the feedback was left) the post office mangled his pagage from us. An item I stock all the time, I have 100 of these on hand. I could have replaced it for him in a heart beat. Here is the user ID mbergeson If you sell to him, make sure he understands that communication is the key to a succsessful life on eBay. You know I hate retalitory feedback, so now what do I do. I though about a neutral to state my side on his feedback, but I hate doing that. No feedback just doesn’t seem right and a positive is out of the question. Ebay needs to change this situation with feedback. It needs to help us educate new users. It needs to not allow users with 10 or less to be able to leave negitive comments, this would make a new user attempt to work through the problems and might just teach them the ruels of the road on ebay. Man, new users are so frustrating at time, but where would we be without them? We were all new users once. I didn’t leave my first negitive feedback until I was sure I had a valid reason.
Response:
IMO – I choose to always leave feedback upon completing a transaction (or not completing in rare instances). That is my choice to do so. I feel, requesting feedback is like a waitress leaving a note with your bill, "extra tips are always welcome!" Feedback, like a tip, is my way of letting the other party know how I felt about the service I received. Making it mandatory or flat out requesting it is tacky. Again, IMO. Joe http://members.ebay.com/aboutme/gr8lakes – Hide quoted text — Show quoted text – Absolutly! I would email them stating that you are a new users and have enjoyed their service. If they would please post feedback. Include your user name and item numer, this is very helpful. Dennis I am a new user and I am a little upset that I have yet to receive feedback from the folks I bought items from. As soon as I was notified I won their auctions, I contacted them by e-mail requesting their mailing address and full price. Next, I went to post office next morning, purchased the appropriate US Postal Money Orders and along with a nice note, place it in the mail. I’ve gotten my items and posted positive feedback…but nothing from them. Should I e-mail them about it? Mike I’m real close to not allowing new users to bid in my auctions and that really would be a bad thing. No communication with me at all, a user just slammed us with negitive feedback. His feedback rating is 10… 10! Apparently from what I have gotten so far (after the feedback was left) the post office mangled his pagage from us. An item I stock all the time, I have 100 of these on hand. I could have replaced it for him in a heart beat. Here is the user ID mbergeson If you sell to him, make sure he understands that communication is the key to a succsessful life on eBay. You know I hate retalitory feedback, so now what do I do. I though about a neutral to state my side on his feedback, but I hate doing that. No feedback just doesn’t seem right and a positive is out of the question. Ebay needs to change this situation with feedback. It needs to help us educate new users. It needs to not allow users with 10 or less to be able to leave negitive comments, this would make a new user attempt to work through the problems and might just teach them the ruels of the road on ebay. Man, new users are so frustrating at time, but where would we be without them? We were all new users once. I didn’t leave my first negitive feedback until I was sure I had a valid reason. Sorry, needed to vent Dennis
– Joe Lopez http://members.xoom.com/jlopez Before you buy.
Response:
How about a new seller? do you think I shouldn’t be able to leave negative feedback on a person who bid on and won 11 of my first 15 auctions, and still nealy a month later I have yet to see any payment? I havent left any feedback yet, gave her until Monday. But I tried the communication thing, and got many "oh, yeah, I will mail it write away" s everything except her dog ate it and the deer in the headlights ran away with it. Sandi
Response:
Maybe there should be some intermediate step. A draft negative feedback is left and, if the problem is not resolved, the draft becomes final after 10 days. If the problem is fixed, allow the person leaving the negative to withdraw it.
The best solution is to allow people to withdraw feedback, period. You have to enter your name and password to enter it, why can’t you do the same thing to withdraw it?
Response:
I think a new seller shouldn’t be allowed to sell until he has sold at least 10 items. Uh, wait a minute… How about a new seller? do you think I shouldn’t be able to leave negative feedback on a person who bid on and won 11 of my first 15 auctions, and still nealy a month later I have yet to see any payment? I havent left any feedback yet, gave her until Monday. But I tried the communication thing, and got many "oh, yeah, I will mail it write away" s everything except her dog ate it and the deer in the headlights ran away with it. Sandi
– Dave Christian Go ahead a spam me. I’ll just knock you off like the other 94!
Response:
<snip So, here is my Feedback suggestions! New users with feedback of 10 or less cannot post negative or neutral feedback. With a screen stating that they must try and work out the problem or contact ebay when they attempt to leave that first negative. This would allow ebay the opportunity to educate new users. I understand how important new users are but we need to educate them on how to have a successful life on ebay, before they slam us older users to death. This is sort of a forced mediation process, but one that would be very beneficial to all concerned.
<snip Dennis Phillips
I always thought posting a negative should require a 72-hour ‘cooling off period’… the negative feedback is sent in to eBay. It isn’t posted publically for 72 hours, but is immediately forwarded to the seller – giving buyer and seller 3 days to get into some meaningful communication before the negative gets set in stone (as it were). At this starting point, eBay should also send the negative-posting buyer (or seller) a FAQ-like letter about what circumstances really warrant negative feedbacks. If the situation is dealt with and the buyer (or seller) wants to recant, then he can recall the negative before it’s ever publically posted. On the other hand, I can see a set-up like this being used as extortion in some cases. But at least both parties would be alerted to the seriousness of the ‘negotiations’ and would be much more likely to keep emails of the correspondence to, say, put up on a private ‘feedback explanation’ web page somewhere? Got to be better than just sticking in pins in those buyer (or seller)-must-die voodoo dolls (-: Cookie Snack Before you buy.
Response:
yes, and ebay specifically mentions at http://pages.ebay.com/help/basics/f-feedback.html#2 "Frequently Asked Questions about Feedback Forum: Q. What type of feedback should I leave-positive or negative? A. If you were treated well by a buyer or seller, reward him or her with a positive comment. If you were treated poorly, try to resolve the problem first by contacting the other person. Most problems can be corrected by improving communication between buyer and seller. If things are still not resolved, you may leave a negative comment. " strangely, some things ARE BEYOND THE SELLERS CONTROL, yet they will make allowances for this.. the original poster was upset because he hadn’t even been given an opportunity to make things right- which he easily could have done.. An experienced user, might try sending an email before posting… an inexperienced user, might try sending an email before posting… it’s more likely however, the first type, than the second.. original posters comments aside, I don’t think limiting newbies is a good idea, WHAT I THINK is a good idea FOR ALL NEGATIVE punches, would be when you go to punch for negative feedback, a little intermediary screen appears that explains, "negative feedback is designed for when you have no other recourse with the seller, you’ve told them why you are un happy, and their response was either un-acceptable, or you didn’t receive a response after 3 days"–do you really want to post this feedback– or send an email to "user" — — robots, poetry, philosophy, bio and webcam!!! personal webpage HTTP://www.mindspring.net/~kredai the grumpy, dirty, and furry old man of a.n.o. (and only 29!) Bearer of the wacky general physiognomy. Holder of the title Sage-o-riffic
– Hide quoted text — Show quoted text – What a bunch of whining self-serving crap. Anybody can understand if they hit a bad transaction on e-bay, even someone with no experience. No one has an obligation to "work things out" with you. If they did not get what they bid on, then the experience was negative for them. Your idea of "educating" new users seems to be systematically lowering their expectations. Bullshit! Anybody who has ever bought anything can determine whether their experience with you was negative or positive and they are entitled to utilize the feedback mechanism provided by e-bay — that’s what its for. — —Todd Linn I’m real close to not allowing new users to bid in my auctions and that really would be a bad thing. No communication with me at all, a user just slammed us with negitive feedback. His feedback rating is 10… 10! Apparently from what I have gotten so far (after the feedback was left) the post office mangled his pagage from us. An item I stock all the time, I have 100 of these on hand. I could have replaced it for him in a heart beat. Here is the user ID mbergeson If you sell to him, make sure he understands that communication is the key to a succsessful life on eBay. You know I hate retalitory feedback, so now what do I do. I though about a neutral to state my side on his feedback, but I hate doing that. No feedback just doesn’t seem right and a positive is out of the question. Ebay needs to change this situation with feedback. It needs to help us educate new users. It needs to not allow users with 10 or less to be able to leave negitive comments, this would make a new user attempt to work through the problems and might just teach them the ruels of the road on ebay. Man, new users are so frustrating at time, but where would we be without them? We were all new users once. I didn’t leave my first negitive feedback until I was sure I had a valid reason. Sorry, needed to vent Dennis
Response:
I don’t know about you, but I worked hard to get my first 10. When you don’t buy and sell on eBay for a living, it takes a while. No communication with me at all, a user just slammed us with negitive feedback. His feedback rating is 10… 10!
– http://members.home.com/alexs001/ (rudimentary yet functional) Team TNT – GO HARD OR GO HOME.
Response:
I’ve gotten my items and posted positive feedback…but nothing from them. Should I e-mail them about it?
It wouldn’t hurt to do this. Myself, I am always leery about "demanding" feedback, because if they are pissed off about their purchase for some reason, this might jog their memory into saying something nasty!
Response:
If, as a new user, I had been ripped off and NOT allowed to leave negative feedback, I would have been *EXTREMELY* angry. Not allowing new users to leave negative feedback is NOT a solution to what is a legitimate problem (specifically, people leaving negatives that should not be left). Maybe there should be some intermediate step. A draft negative feedback is left and, if the problem is not resolved, the draft becomes final after 10 days. If the problem is fixed, allow the person leaving the negative to withdraw it. – Hide quoted text — Show quoted text – Dennis, We were all new users once. Preventing ‘new’ users from leaving neg feedback is not a very realistic solution. Think back to when you just started on ebay, you have a feedback rating of ‘5′ and some buyer shafted you on a bid. Wouldn’t you want to be able to leave neg feedback for him? It works both ways my friend. It looks lke you used ebays ‘Response’ feature in your feedback to explain your side of the deal. Smart buyers will read that. Maybe you are really bummed about having 6 negs on your feedback? Joe Lopez http://members.ebay.com/aboutme/gr8lakes I’m real close to not allowing new users to bid in my auctions and that really would be a bad thing. No communication with me at all, a user just slammed us with negitive feedback. His feedback rating is 10… 10! Apparently from what I have gotten so far (after the feedback was left) the post office mangled his pagage from us. An item I stock all the time, I have 100 of these on hand. I could have replaced it for him in a heart beat. Here is the user ID mbergeson If you sell to him, make sure he understands that communication is the key to a succsessful life on eBay. You know I hate retalitory feedback, so now what do I do. I though about a neutral to state my side on his feedback, but I hate doing that. No feedback just doesn’t seem right and a positive is out of the question. Ebay needs to change this situation with feedback. It needs to help us educate new users. It needs to not allow users with 10 or less to be able to leave negitive comments, this would make a new user attempt to work through the problems and might just teach them the ruels of the road on ebay. Man, new users are so frustrating at time, but where would we be without them? We were all new users once. I didn’t leave my first negitive feedback until I was sure I had a valid reason. Before you buy.
– Dave Christian Go ahead a spam me. I’ll just knock you off like the other 94!
Response:
Ebay should have a way for the buyer and seller working together through Ebay to remove negative feedback. Ebay can investigate the circumstances and have each fill out a form approving the removal. And then leave a neutral in the feedback explaining the missing negative. Jim – Hide quoted text — Show quoted text – If, as a new user, I had been ripped off and NOT allowed to leave negative feedback, I would have been *EXTREMELY* angry. Not allowing new users to leave negative feedback is NOT a solution to what is a legitimate problem (specifically, people leaving negatives that should not be left). Maybe there should be some intermediate step. A draft negative feedback is left and, if the problem is not resolved, the draft becomes final after 10 days. If the problem is fixed, allow the person leaving the negative to withdraw it. Dennis, We were all new users once. Preventing ‘new’ users from leaving neg feedback is not a very realistic solution. Think back to when you just started on ebay, you have a feedback rating of ‘5′ and some buyer shafted you on a bid. Wouldn’t you want to be able to leave neg feedback for him? It works both ways my friend. It looks lke you used ebays ‘Response’ feature in your feedback to explain your side of the deal. Smart buyers will read that. Maybe you are really bummed about having 6 negs on your feedback? Joe Lopez http://members.ebay.com/aboutme/gr8lakes I’m real close to not allowing new users to bid in my auctions and that really would be a bad thing. No communication with me at all, a user just slammed us with negitive feedback. His feedback rating is 10… 10! Apparently from what I have gotten so far (after the feedback was left) the post office mangled his pagage from us. An item I stock all the time, I have 100 of these on hand. I could have replaced it for him in a heart beat. Here is the user ID mbergeson
Response:
What a bunch of whining self-serving crap. Anybody can understand if they hit a bad transaction on e-bay, even someone with no experience. No one has an obligation to "work things out" with you. If they did not get what they bid on, then the experience was negative for them. Your idea of "educating" new users seems to be systematically lowering their expectations. Bullshit! Anybody who has ever bought anything can determine whether their experience with you was negative or positive and they are entitled to utilize the feedback mechanism provided by e-bay — that’s what its for. — —Todd Linn
– Hide quoted text — Show quoted text – I’m real close to not allowing new users to bid in my auctions and that really would be a bad thing. No communication with me at all, a user just slammed us with negitive feedback. His feedback rating is 10… 10! Apparently from what I have gotten so far (after the feedback was left) the post office mangled his pagage from us. An item I stock all the time, I have 100 of these on hand. I could have replaced it for him in a heart beat. Here is the user ID mbergeson If you sell to him, make sure he understands that communication is the key to a succsessful life on eBay. You know I hate retalitory feedback, so now what do I do. I though about a neutral to state my side on his feedback, but I hate doing that. No feedback just doesn’t seem right and a positive is out of the question. Ebay needs to change this situation with feedback. It needs to help us educate new users. It needs to not allow users with 10 or less to be able to leave negitive comments, this would make a new user attempt to work through the problems and might just teach them the ruels of the road on ebay. Man, new users are so frustrating at time, but where would we be without them? We were all new users once. I didn’t leave my first negitive feedback until I was sure I had a valid reason. Sorry, needed to vent Dennis
Response:
Absolutly! I would email them stating that you are a new users and have enjoyed their service. If they would please post feedback. Include your user name and item numer, this is very helpful. Dennis – Hide quoted text — Show quoted text – I am a new user and I am a little upset that I have yet to receive feedback from the folks I bought items from. As soon as I was notified I won their auctions, I contacted them by e-mail requesting their mailing address and full price. Next, I went to post office next morning, purchased the appropriate US Postal Money Orders and along with a nice note, place it in the mail. I’ve gotten my items and posted positive feedback…but nothing from them. Should I e-mail them about it? Mike I’m real close to not allowing new users to bid in my auctions and that really would be a bad thing. No communication with me at all, a user just slammed us with negitive feedback. His feedback rating is 10… 10! Apparently from what I have gotten so far (after the feedback was left) the post office mangled his pagage from us. An item I stock all the time, I have 100 of these on hand. I could have replaced it for him in a heart beat. Here is the user ID mbergeson If you sell to him, make sure he understands that communication is the key to a succsessful life on eBay. You know I hate retalitory feedback, so now what do I do. I though about a neutral to state my side on his feedback, but I hate doing that. No feedback just doesn’t seem right and a positive is out of the question. Ebay needs to change this situation with feedback. It needs to help us educate new users. It needs to not allow users with 10 or less to be able to leave negitive comments, this would make a new user attempt to work through the problems and might just teach them the ruels of the road on ebay. Man, new users are so frustrating at time, but where would we be without them? We were all new users once. I didn’t leave my first negitive feedback until I was sure I had a valid reason. Sorry, needed to vent Dennis
Response:
Maybe you are really bummed about having 6 negs on your feedback? Joe Lopez http://members.ebay.com/aboutme/gr8lakes
I’m bummed that is correct, but surf back and you will see that all of them are from users with less then 10 feedbacks and never contacted us. I just sent this to eBay I wanted to send along this suggestion. All of my negative feedbacks are the result of non-communication on the end of a new user. All are from users with 10 feedbox or less. New users feel like it is OK to post negative feedback as opposed to try to resolve the problem. My last negative came from a user because his package arrived mangled. The post office beat the package to death, thus his only recourse since he did not purchase insurance was to leave me negative feedback. Had he contacted me first, before leaving feedback, he would have found out that I could easily replace the item in question, with out any additional cost to him, becuase that is how we do business. We offer a no questions money back guarantee. Instead, all he knew to do was post negative feedback. New user does not understand how to attempt to resolve a problem. I have 6 negative feedback over the course of the last 5 months due to this problem. So, here is my Feedback suggestions! New users with feedback of 10 or less cannot post negative or neutral feedback. With a screen stating that they must try and work out the problem or contact ebay when they attempt to leave that first negative. This would allow ebay the opportunity to educate new users. I understand how important new users are but we need to educate them on how to have a successful life on ebay, before they slam us older users to death. This is sort of a forced mediation process, but one that would be very beneficial to all concerned. I now have 2 of those new users apologizing for their action, but what good is that? Their positive feedback just blends in with all the others I have as opposed to that one negative comment that stands out. What good is it for them when I post negative feedback for poor communication. My negative feedback is a high price to pay to get educated and I hate doing it. What other recourse is there? Not educate them and this problem continues? Let us older users who cater to the new user pay for it in feedback? We are honest sellers, we offer a satisfaction guarantee on all our items, but I can never be a power seller because I’m forced to educate the new users. Dennis Phillips I’m more bummed over the 6 negatives due to the fact that we always attempt to do the right thing by our customers. But if they don’t give you a chance, what can you do? BTW we do have 450+ positive that are hard earned and derserved. DEnnis
Response:
I am a new user and I am a little upset that I have yet to receive feedback from the folks I bought items from. As soon as I was notified I won their auctions, I contacted them by e-mail requesting their mailing address and full price. Next, I went to post office next morning, purchased the appropriate US Postal Money Orders and along with a nice note, place it in the mail. I’ve gotten my items and posted positive feedback…but nothing from them. Should I e-mail them about it? Mike
– Hide quoted text — Show quoted text – I’m real close to not allowing new users to bid in my auctions and that really would be a bad thing. No communication with me at all, a user just slammed us with negitive feedback. His feedback rating is 10… 10! Apparently from what I have gotten so far (after the feedback was left) the post office mangled his pagage from us. An item I stock all the time, I have 100 of these on hand. I could have replaced it for him in a heart beat. Here is the user ID mbergeson If you sell to him, make sure he understands that communication is the key to a succsessful life on eBay. You know I hate retalitory feedback, so now what do I do. I though about a neutral to state my side on his feedback, but I hate doing that. No feedback just doesn’t seem right and a positive is out of the question. Ebay needs to change this situation with feedback. It needs to help us educate new users. It needs to not allow users with 10 or less to be able to leave negitive comments, this would make a new user attempt to work through the problems and might just teach them the ruels of the road on ebay. Man, new users are so frustrating at time, but where would we be without them? We were all new users once. I didn’t leave my first negitive feedback until I was sure I had a valid reason. Sorry, needed to vent Dennis
Response:
Wait until you get everything straighteded out then decide. Have him post a positive regarding the transaction then you put a response on the negative pointing out that everyting was fixed to his satisfaction and that he gave a positive. Try to make the best of a bad situation. Give him a negative only if he doesn’t make an effort to make right by you. Jim – Hide quoted text — Show quoted text – No communication with me at all, a user just slammed us with negitive feedback. His feedback rating is 10… 10! Your response should be: "Avoid this person — uses negative feedback to communicate."
Response:
I’d post a negative feedback, because he failed to communicate the existance of a problem with you. This is what eBay asks you to do before you post negative feedback, so it doesn’t come into the same category of "if you give me a negative feedback I’ll give you one". He didn’t follow the rules. I’d also post an explanation in your own feedback rating. This is why I ship almost everything insured. Not only does the seller get less angry if a package is damaged, but the post office seems to be a little more careful. Of course nothing is absolute. Richard Ward – Hide quoted text — Show quoted text – I’m real close to not allowing new users to bid in my auctions and that really would be a bad thing. No communication with me at all, a user just slammed us with negitive feedback. His feedback rating is 10… 10! Apparently from what I have gotten so far (after the feedback was left) the post office mangled his pagage from us. An item I stock all the time, I have 100 of these on hand. I could have replaced it for him in a heart beat. Here is the user ID mbergeson If you sell to him, make sure he understands that communication is the key to a succsessful life on eBay. You know I hate retalitory feedback, so now what do I do. I though about a neutral to state my side on his feedback, but I hate doing that. No feedback just doesn’t seem right and a positive is out of the question. Ebay needs to change this situation with feedback. It needs to help us educate new users. It needs to not allow users with 10 or less to be able to leave negitive comments, this would make a new user attempt to work through the problems and might just teach them the ruels of the road on ebay. Man, new users are so frustrating at time, but where would we be without them? We were all new users once. I didn’t leave my first negitive feedback until I was sure I had a valid reason. Sorry, needed to vent Dennis
Response:
No communication with me at all, a user just slammed us with negitive feedback. His feedback rating is 10… 10!
Your response should be: "Avoid this person — uses negative feedback to communicate."
Response:
Ebay needs to change this situation with feedback. It needs to help us educate new users. It needs to not allow users with 10 or less to be able to leave negitive comments, this would make a new user attempt to work through the problems and might just teach them the ruels of the road on ebay.
Ebay is seeking people’s opinions on feedback … check their announcement page and send them your thoughts to the appropriate address.
Response:
I have seen some auctions where there is a line like "I reserve the right not to sell to people with excessive negative feedback." My question is — if the auction is over, aren’t you obligated to sell to the highest bidder? Would the above condition only work if you could cancel their bid before the auction was over?
Response:
I like this suggestion Mike, Thanks Dennis – Hide quoted text — Show quoted text – No communication with me at all, a user just slammed us with negitive feedback. His feedback rating is 10… 10! Your response should be: "Avoid this person — uses negative feedback to communicate."
Response:
Dennis, We were all new users once. Preventing ‘new’ users from leaving neg feedback is not a very realistic solution. Think back to when you just started on ebay, you have a feedback rating of ‘5′ and some buyer shafted you on a bid. Wouldn’t you want to be able to leave neg feedback for him? It works both ways my friend. It looks lke you used ebays ‘Response’ feature in your feedback to explain your side of the deal. Smart buyers will read that. Maybe you are really bummed about having 6 negs on your feedback? Joe Lopez http://members.ebay.com/aboutme/gr8lakes – Hide quoted text — Show quoted text – I’m real close to not allowing new users to bid in my auctions and that really would be a bad thing. No communication with me at all, a user just slammed us with negitive feedback. His feedback rating is 10… 10! Apparently from what I have gotten so far (after the feedback was left) the post office mangled his pagage from us. An item I stock all the time, I have 100 of these on hand. I could have replaced it for him in a heart beat. Here is the user ID mbergeson If you sell to him, make sure he understands that communication is the key to a succsessful life on eBay. You know I hate retalitory feedback, so now what do I do. I though about a neutral to state my side on his feedback, but I hate doing that. No feedback just doesn’t seem right and a positive is out of the question. Ebay needs to change this situation with feedback. It needs to help us educate new users. It needs to not allow users with 10 or less to be able to leave negitive comments, this would make a new user attempt to work through the problems and might just teach them the ruels of the road on ebay. Man, new users are so frustrating at time, but where would we be without them? We were all new users once. I didn’t leave my first negitive feedback until I was sure I had a valid reason.
Before you buy.
Response:
Alford, I see your point but that is a high price to pay on ebay to learn. I’m in better communication with the guy now. I think he decided it would be best to email me a response or two. Just wish he’d of thought of that sooner. Still haven’t posted feedback, still thinking about it. Dennis – Hide quoted text — Show quoted text – i am a new user, sort of. and i made the mistake you are talking about. i regret my mistake and have learned from it. if you leave neg feedback maybe that new user you are talking about will learn too. Alford. I’m real close to not allowing new users to bid in my auctions and that really would be a bad thing. No communication with me at all, a user just slammed us with negitive feedback. His feedback rating is 10… 10! Apparently from what I have gotten so far (after the feedback was left) the post office mangled his pagage from us. An item I stock all the time, I have 100 of these on hand. I could have replaced it for him in a heart beat. Here is the user ID mbergeson If you sell to him, make sure he understands that communication is the key to a succsessful life on eBay. You know I hate retalitory feedback, so now what do I do. I though about a neutral to state my side on his feedback, but I hate doing that. No feedback just doesn’t seem right and a positive is out of the question. Ebay needs to change this situation with feedback. It needs to help us educate new users. It needs to not allow users with 10 or less to be able to leave negitive comments, this would make a new user attempt to work through the problems and might just teach them the ruels of the road on ebay. Man, new users are so frustrating at time, but where would we be without them? We were all new users once. I didn’t leave my first negitive feedback until I was sure I had a valid reason. Sorry, needed to vent Dennis
Response:
i am a new user, sort of. and i made the mistake you are talking about. i regret my mistake and have learned from it. if you leave neg feedback maybe that new user you are talking about will learn too. Alford.
– Hide quoted text — Show quoted text – I’m real close to not allowing new users to bid in my auctions and that really would be a bad thing. No communication with me at all, a user just slammed us with negitive feedback. His feedback rating is 10… 10! Apparently from what I have gotten so far (after the feedback was left) the post office mangled his pagage from us. An item I stock all the time, I have 100 of these on hand. I could have replaced it for him in a heart beat. Here is the user ID mbergeson If you sell to him, make sure he understands that communication is the key to a succsessful life on eBay. You know I hate retalitory feedback, so now what do I do. I though about a neutral to state my side on his feedback, but I hate doing that. No feedback just doesn’t seem right and a positive is out of the question. Ebay needs to change this situation with feedback. It needs to help us educate new users. It needs to not allow users with 10 or less to be able to leave negitive comments, this would make a new user attempt to work through the problems and might just teach them the ruels of the road on ebay. Man, new users are so frustrating at time, but where would we be without them? We were all new users once. I didn’t leave my first negitive feedback until I was sure I had a valid reason. Sorry, needed to vent Dennis
Response:
I’m real close to not allowing new users to bid in my auctions and that really would be a bad thing. No communication with me at all, a user just slammed us with negitive feedback. His feedback rating is 10… 10! Apparently from what I have gotten so far (after the feedback was left) the post office mangled his pagage from us. An item I stock all the time, I have 100 of these on hand. I could have replaced it for him in a heart beat. Here is the user ID mbergeson If you sell to him, make sure he understands that communication is the key to a succsessful life on eBay. You know I hate retalitory feedback, so now what do I do. I though about a neutral to state my side on his feedback, but I hate doing that. No feedback just doesn’t seem right and a positive is out of the question. Ebay needs to change this situation with feedback. It needs to help us educate new users. It needs to not allow users with 10 or less to be able to leave negitive comments, this would make a new user attempt to work through the problems and might just teach them the ruels of the road on ebay. Man, new users are so frustrating at time, but where would we be without them? We were all new users once. I didn’t leave my first negitive feedback until I was sure I had a valid reason. Sorry, needed to vent Dennis
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