Question:
But I haven’t yet heard a *peep* from this guy! Isn’t he supposed to send me some acknowledgement that everything is in order and my merchandise is on its way? This silence seems to me really bad form.
A lot of sellers don’t acknowledge it, a lot of buyers don’t want it. I don’t send acknowledgements as standard but will if someone wants me too. Think of all the sellers who sell over a thousand items a day, they may not have time to send something so unnecesary.
Response:
- Hide quoted text — Show quoted text – But I haven’t yet heard a *peep* from this guy! Isn’t he supposed to send me some acknowledgement that everything is in order and my merchandise is on its way? This silence seems to me really bad form. A lot of sellers don’t acknowledge it, a lot of buyers don’t want it. I don’t send acknowledgements as standard but will if someone wants me too. Think of all the sellers who sell over a thousand items a day, they may not have time to send something so unnecesary.
Did I hear Powerseller? No time for something so trivial?
Response:
:
: But I haven’t yet heard a *peep* from this : guy! Isn’t he supposed to send me some acknowledgement that : everything is in order and my merchandise is on its way? This : silence seems to me really bad form. : : A lot of sellers don’t acknowledge it, a lot of buyers don’t want it. I : don’t send acknowledgements as standard but will if someone wants me : too. Think of all the sellers who sell over a thousand items a day, : they may not have time to send something so unnecesary. Every online retailer I have ever dealt with always sends an acknowledgment email that they have received my payment, and will usually give some estimated shipment date. The only times it hasn’t happened? You guessed it…..eBay transactions. Small sellers I can understand. Power Sellers….no excuse.
Response:
But I haven’t yet heard a *peep* from this guy!
Peep. There — feel better? Isn’t he supposed to send me some acknowledgement that everything is in order and my merchandise is on its way?
No. This silence seems to me really bad form.
You should try it some time. Should I slap some negative feedback on this seller already?
You really have a way with people, don’t you? What should be considered "best practice"?
I vote you just shut up. Ed
Response:
– Hide quoted text — Show quoted text – : : But I haven’t yet heard a *peep* from this : guy! Isn’t he supposed to send me some acknowledgement that : everything is in order and my merchandise is on its way? This : silence seems to me really bad form. : : A lot of sellers don’t acknowledge it, a lot of buyers don’t want it. I : don’t send acknowledgements as standard but will if someone wants me : too. Think of all the sellers who sell over a thousand items a day, : they may not have time to send something so unnecesary. Every online retailer I have ever dealt with always sends an acknowledgment email that they have received my payment, and will usually give some estimated shipment date. The only times it hasn’t happened? You guessed it…..eBay transactions. Small sellers I can understand. Power Sellers….no excuse.
Why do you understand "small sellers" not communicating, and expect PSs to do so? Kris
Response:
- Hide quoted text — Show quoted text – But I haven’t yet heard a *peep* from this guy! Isn’t he supposed to send me some acknowledgement that everything is in order and my merchandise is on its way? This silence seems to me really bad form. A lot of sellers don’t acknowledge it, a lot of buyers don’t want it. I don’t send acknowledgements as standard but will if someone wants me too. Think of all the sellers who sell over a thousand items a day, they may not have time to send something so unnecesary. Did I hear Powerseller? No time for something so trivial?
Not at all, I’m just a small seller, but found that a lot of people don’t want this, I know I don’t, whenever I get one it goes straight in the email trash can.
Response:
Last night (over 24 hours ago) I bought $150 worth of stuff (two different items) from the same seller through eBay. I paid for the stuff immediately via PayPal (one of the methods accepted by the seller), and PayPal confirmed that the payment went through without any problem. But I haven’t yet heard a *peep* from this guy! Isn’t he supposed to send me some acknowledgement that everything is in order and my merchandise is on its way? This silence seems to me really bad form. Should I slap some negative feedback on this seller already? What should be considered "best practice"?
I can get my prison buddies to put out a hit on him. Craig
Response:
Last night (over 24 hours ago) I bought $150 worth of stuff (two different items) from the same seller through eBay. I paid for the stuff immediately via PayPal (one of the methods accepted by the seller), and PayPal confirmed that the payment went through without any problem. But I haven’t yet heard a *peep* from this guy!
You shouldn’t expect to. Isn’t he supposed to send me some acknowledgement that everything is in order and my merchandise is on its way?
No. This silence seems to me really bad form.
So is your reaction. Should I slap some negative feedback on this seller already?
Do so, and he will retaliate with bad feedback. What should be considered "best practice"?
Wait for your item to be delivered. Do you intend, by the way, to email him when your item arrives and give him acknowledgement of this? — Tony Cooper Orlando, FL
Response:
: : : : : : But I haven’t yet heard a *peep* from this : : guy! Isn’t he supposed to send me some acknowledgement that : : everything is in order and my merchandise is on its way? This : : silence seems to me really bad form. : : : : A lot of sellers don’t acknowledge it, a lot of buyers don’t want it. I : : don’t send acknowledgements as standard but will if someone wants me : : too. Think of all the sellers who sell over a thousand items a day, : : they may not have time to send something so unnecesary. : : : Every online retailer I have ever dealt with always sends an : acknowledgment : email that they have received my payment, and will usually give some : estimated shipment date. The only times it hasn’t happened? You guessed : it…..eBay transactions. Small sellers I can understand. Power : Sellers….no excuse. : : Why do you understand "small sellers" not communicating, and : expect PSs to do so? Simple. IMO a lot of small sellers are not selling on eBay as a business, but just trying to make some extra money on items they no longer use. I do think they should communicate, but can understand if they don’t. OTOH Power Sellers are running a business and should act accordingly.
Response:
– Hide quoted text — Show quoted text – : : : : : : But I haven’t yet heard a *peep* from this : : guy! Isn’t he supposed to send me some acknowledgement that : : everything is in order and my merchandise is on its way? This : : silence seems to me really bad form. : : : : A lot of sellers don’t acknowledge it, a lot of buyers don’t want it. I : : don’t send acknowledgements as standard but will if someone wants me : : too. Think of all the sellers who sell over a thousand items a day, : : they may not have time to send something so unnecesary. : : : Every online retailer I have ever dealt with always sends an : acknowledgment : email that they have received my payment, and will usually give some : estimated shipment date. The only times it hasn’t happened? You guessed : it…..eBay transactions. Small sellers I can understand. Power : Sellers….no excuse. : : Why do you understand "small sellers" not communicating, and : expect PSs to do so? Simple. IMO a lot of small sellers are not selling on eBay as a business, but just trying to make some extra money on items they no longer use. I do think they should communicate, but can understand if they don’t. OTOH Power Sellers are running a business and should act accordingly.
But you don’t know who is (or is not) a powerseller. About half the time, I am….but I don’t display the icon. It doesn’t change how I respond to buyers. *Anyone* selling on eBay is in a business relationship with their buyer, and all should respond accordingly. Frankly, I think eBay has it backwards. They should honor powerbuyers 
Kris
Response:
- Hide quoted text — Show quoted text – But I haven’t yet heard a *peep* from this guy! Isn’t he supposed to send me some acknowledgement that everything is in order and my merchandise is on its way? This silence seems to me really bad form. A lot of sellers don’t acknowledge it, a lot of buyers don’t want it. I don’t send acknowledgements as standard but will if someone wants me too. Think of all the sellers who sell over a thousand items a day, they may not have time to send something so unnecesary. Did I hear Powerseller? No time for something so trivial? Not at all, I’m just a small seller, but found that a lot of people don’t want this, I know I don’t, whenever I get one it goes straight in the email trash can.
We always follow up payment with a notice it’s been received / when the item is being shipped. Seems to be just proper follow up by the seller. If nothing else, it probably minimizes after-sale requests by the buyer following up on delivery dates, etc, which are much more time consuming. On the other hand, I do get many follow-ups thanking me for that information. Makes me wonder if most don’t do such. Most, although not all the seller’s I’ve dealt with, have had some type of follow up. Then again, I try to avoid "big-time" PSs and/or those with reduced feedback ratings (<99.8%), so I’m probably biased toward most likely to provide such courtesy.
Response:
: : : : : : : : : : : : But I haven’t yet heard a *peep* from this : : : guy! Isn’t he supposed to send me some acknowledgement that : : : everything is in order and my merchandise is on its way? This : : : silence seems to me really bad form. : : : : : : A lot of sellers don’t acknowledge it, a lot of buyers don’t want : it. : I : : : don’t send acknowledgements as standard but will if someone wants me : : : too. Think of all the sellers who sell over a thousand items a day, : : : they may not have time to send something so unnecesary. : : : : : : Every online retailer I have ever dealt with always sends an : : acknowledgment : : email that they have received my payment, and will usually give some : : estimated shipment date. The only times it hasn’t happened? You : guessed : : it…..eBay transactions. Small sellers I can understand. Power : : Sellers….no excuse. : : : : Why do you understand "small sellers" not communicating, and : : expect PSs to do so? : : Simple. IMO a lot of small sellers are not selling on eBay as a business, : but just trying to make some extra money on items they no longer use. I : do : think they should communicate, but can understand if they don’t. OTOH : Power : Sellers are running a business and should act accordingly. : : But you don’t know who is (or is not) a powerseller. About half the : time, I am….but I don’t display the icon. It doesn’t change how I : respond to buyers. : : *Anyone* selling on eBay is in a business relationship with their buyer, : and all should respond accordingly. I don’t think we really disagree, but maybe I’m more understanding than you are 
I was mainly responding to Flic’s statement "Think of all the sellers who sell over a thousand items a day, they may not have time to send something so unnecesary. (sic)" If they can spend the time listing those items, then they should be able to spend the time acknowledging receipt of payment, particularly since there is software that will do it automatically. : Frankly, I think eBay has it backwards. They should honor powerbuyers Totally agree since I do much more buying than selling
Response:
- Hide quoted text — Show quoted text – Last night (over 24 hours ago) I bought $150 worth of stuff (two different items) from the same seller through eBay. I paid for the stuff immediately via PayPal (one of the methods accepted by the seller), and PayPal confirmed that the payment went through without any problem. But I haven’t yet heard a *peep* from this guy! Isn’t he supposed to send me some acknowledgement that everything is in order and my merchandise is on its way? This silence seems to me really bad form. Should I slap some negative feedback on this seller already? What should be considered "best practice"? kj — NOTE: In my address everything before the first period is backwards; and the last period, and everything after it, should be discarded.
I have automated emails, but sometimes I can’t check my orders every day to reply. What if his/her PC is down? What if he’s sick or out of town? Would a canned email be OK?
Response:
– Hide quoted text — Show quoted text – Last night (over 24 hours ago) I bought $150 worth of stuff (two different items) from the same seller through eBay. I paid for the stuff immediately via PayPal (one of the methods accepted by the seller), and PayPal confirmed that the payment went through without any problem. But I haven’t yet heard a *peep* from this guy! Isn’t he supposed to send me some acknowledgement that everything is in order and my merchandise is on its way? This silence seems to me really bad form. Should I slap some negative feedback on this seller already? What should be considered "best practice"? kj — NOTE: In my address everything before the first period is backwards; and the last period, and everything after it, should be discarded.
LOL, yes! By all means make sure you promptly leave Neg Feedback. You also need to promptly post your ebay user ID so everyone can add you to their blocked bidders list. — Stupidity should be painful
Response:
Last night (over 24 hours ago) I bought $150 worth of stuff (two different items) from the same seller through eBay. I paid for the stuff immediately via PayPal (one of the methods accepted by the seller), and PayPal confirmed that the payment went through without any problem. But I haven’t yet heard a *peep* from this guy! Isn’t he supposed to send me some acknowledgement that everything is in order and my merchandise is on its way? This silence seems to me really bad form. Should I slap some negative feedback on this seller already? What should be considered "best practice"? kj
"Best practice" is compliance is eBay policies, which state that buyer/seller have "three business days" to make contact. Your question about "slap some negative feedback on this seller already", though, puts you so far under the bridge that we might let timmudman out of our killfiles. Kris
Response:
Last night (over 24 hours ago) I bought $150 worth of stuff (two different items) from the same seller through eBay. I paid for the stuff immediately via PayPal (one of the methods accepted by the seller), and PayPal confirmed that the payment went through without any problem. But I haven’t yet heard a *peep* from this guy! Isn’t he supposed to send me some acknowledgement that everything is in order and my merchandise is on its way? This silence seems to me really bad form. Should I slap some negative feedback on this seller already? What should be considered "best practice"?
Unless he promised you some acknowledgement and shipping notice, he doesn’t owe you any. If you "slap some negative feedback on this seller" then you can expect the same in return. I want my sellers shipping my order, not sending me emails. If I don’t get my stuff in 14 days, then I file an item-not-received complaint with eBay. Invariably, my stuff has arrived shortly thereafter.
Response:
Last night (over 24 hours ago) I bought $150 worth of stuff (two different items) from the same seller through eBay. I paid for the stuff immediately via PayPal (one of the methods accepted by the seller), and PayPal confirmed that the payment went through without any problem. But I haven’t yet heard a *peep* from this guy! Isn’t he supposed to send me some acknowledgement that everything is in order and my merchandise is on its way? This silence seems to me really bad form. Should I slap some negative feedback on this seller already? What should be considered "best practice"? kj — NOTE: In my address everything before the first period is backwards; and the last period, and everything after it, should be discarded.
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