Question:
– Hide quoted text — Show quoted text – – If there’s no response, file a report for – bad contact information. eBay will sort it out. – http://pages.ebay.com/help/policies/identity-false.html I didn’t notice that right away and then also that seems to say it is fof false identity – which this is probably not a case of. Sounds to me, Sammy, like you are determined to lose on this deal. Do tomatoes require lots of potassium?
Potassium nitrate, potassium perchlorate, and potassium chlorate are all excellent oxidizers. Personally, I prefer KClO4 to KNO3 but will use KNO3 when the need presents itself. I tend to stay away from KCLO3 due to the inherent incompatibilities with other chemicals. Rita
Response:
Flat… F I call em all the time. Even have my own rep. She’s nice. But I don’t have the telephone number. As I said: SF I don’t have ANY buyer information. (I really told more in a different message, not this one) Which isn’t exactly right. What I meant is I had no other information other than what is public – well I also have the Zip code, which ebay giives the seller online. I did see the name and address but lost it when it 1) did not print and 2) an e-mail to the buyer either didn’t get copied to me or got lost on the way. Ebay does not seem to gove you a second chance to print. All I remember is that it was a woman and that it was in texas (which could be determined from the Zip code as well) I have two probnlems. Not only are my messsages to her e-mail address possibly not getting through, but the contact information ebay sends me never arrives – I think it may be sent in the form of some kind of an attachment that gets deleted by the spam filter.
Response:
I didn’t notice that right away and then also that seems to say it is fof false identity – which this is probably not a case of. – Sounds to me, Sammy, like you are determined to – lose on this deal. I would rather try to see how this system works and get it work the right way – but don’t wprry, I am not determined to lose. I don’t want to go to a more extreme option before I have exhausted the simpler option, or exhausted the possibilities of trying it. I don’t want to try anything irrevocable, before trying something revocable or something that could come at an earlier step. But don’t worry, I am not determined to lose I don’t want to report possible fraudulant activity because this really isn’t it but I will follow that step if there is no other way to proceed. EBay won’t be able to complain I made a bad report, because I tried alternatives. Now as I see it I could: 1) change my e-mail address ebay has on file, in the hopes contact informnation will get through. 2) try to see if maybe I can get it stiopped from being intercepted , if anyone can figure out what’s going on, and then try to get the user information again -and keep on trying till this works. 3) get user info from someone else – but only a seller can get it. 4) send an invoice although it may need to be corrected.4 I suppose sending an invoice is the way to go. Next time, I need to be more careful about saving the user name and address. I also want to get this problem of not being sent the user info corrected. This is more important than quick payment of the $8.00 plus. that’s why i want to try other things first – work out and/or discover the bugs. report
Response:
CHAT directed me to http://pages.ebay.com/help/contact_inline/index.html Then click on: Report problems with other eBay members Contact information problems The problem you’re having with contact information isn’t listed. From here click "Email Us" and then explain the situation and provide the item number, and submit the email! So that is what I am doing now (copying and oasting and editing some of the information I wrote in CHAT)
Response:
SF I think there also might possibly some live online chat help, but I am SF not sure. Bertha: B There’s a link to it on the main ebay page, a "Live Help" button right B under the search box. Well there is (and thank you for tellinmg me where) but I didn’t find it right away using your directions. "Right under" the search box the words "Smart search" are typed. they are in blue, which means they are a link. I went nack and forth between one page and another looking for another search box till I found the Live Help link. It doesn’t at first glance look like a link but maybe just a graphic eBay put on their page advertising a fact about eBay. It just does not look like somethig maybe to click on. When I did yesterday it told me eBay is very busy. I called the telephone number last night, but too late. A person is only available Monday through Friday from 9 AM to 5 PM Eastern time , or as eBay puts it, 6 AM to 2 PM Pacific time. The recorded message also ells you to use live chat. They described its location on the main page is asemi-vague terms (maybe its location has been moved from time to time?) I think they only said it was near the top. This morning I and was able (after getting the person on the phone to speak to a superviser) to get the full address but no more. Well, I am nit sure about the address. they gave me a Post office Box but I think I remember a street address. Maybe the address for shipping is different than the registration information. They didn’t give me her name though. I will see if I can discover what it causing the telephone number to get lost. They cannot give it to me – she ays she doesn’t even have it – or even e-mail it to a second address or telephone her themselves (unless maybe I make a fraud report – but why go to that extreme when it might not be necessary?) In the meantime I sent an invoice this afternoon and it turns out I don’t need to specify all the costs. I think maybe I should end also a second e-mail from my personal e-mail account.
Response:
Correction:
SF The e-mails aren’t bouncing. they are just not being anwered. And SF I don’t have the telephone number. Bertha: B If it’s an AOL address, it may not be getting to her even if there is B no bounce sent back to you. AOL has been known to quietly delete B mail without telling either the sender or the recipient. B <http://www.dmsiusa.com/aol.htm SF It is indeed an aol address. No it’s not. I didn’t really look at it. It is a yahoo.com address. I e-mailed to yahoo. I didn’t remember this right – only that this was a very common domain. Of course yahoo, culd have its own explanation – people sometimes stop reading their mail or using that address.
Response:
I think there also might possibly some live online chat help, but I am not sure.
There’s a link to it on the main ebay page, a "Live Help" button right under the search box. -Bertha — (After losing a hockey ball from the roof) Dante: Are there any balls down there? Jay: About the biggest pair you ever seen, dingleberry!
Response:
Actually, there was another option – calling up eBay on the telephone. I like this once best. The obstacle was that I didn’t know the number. I was hoping someone here would supply it (but I didn’t leave a special message just about that, so maybe some people knew it but didn’t post it. A short message devoted just to that, would have had the best chances of etting an answer, even if it was from people saying they didn’t know) I was thinking of trying to research that online (I had thought I had it alreadty, but I only had the voice numbers for Paypal and AOL. (I don’t know if I can ask AOL about whether ot not my mail is getting intercepted and treated as spam – would that consider that private information? My guess would be yes, but it may be worth finding out. When you ask questions, about 20 to 30% of the time you get surprises. Anyway I now serendipitiously (without planning to at this time) found the number. It is printed on page 206 of the book Absolute Beginner’s Guide to Launching an eBay Business by Michael Miller (Que 2003) [By the way the book is both annoying obvious in places and skipping over details in others. But there are tips here or points to ponder and the less you know the more random bits ofof information might prove of use, if you can understand them. The fact it contains the telephone number proves my point] eBay’s telephone number is (800) 322-9266 or (408) 369-4830. eBay also has an address. It is 2145 Hamilton Avenue, San Jose, California, 95125. I think there also might possibly some live online chat help, but I am not sure.
Response:
– If there’s no response, file a report for – bad contact information. eBay will sort it out. – http://pages.ebay.com/help/policies/identity-false.html I didn’t notice that right away and then also that seems to say it is fof false identity – which this is probably not a case of.
Sounds to me, Sammy, like you are determined to lose on this deal. Do tomatoes require lots of potassium? Lumpy — In Your Ears for 40 Years http://www.lumpymusic.com
Response:
- Hide quoted text — Show quoted text – – Send the bidder an invoice via the eBay – system, if you haven’t yet. The problem with that is I can’t mail the book because I don’t know the address, and I can’t prepare an invoice because I don’t know whether to send it media mail oir Priority Mail. Send the bidder an invoice via the eBay system. That is eMail THROUGH eBay, not snail mail. Lumpy: If emails and phone calls to the buyer are bouncing or appear invalid, go to – I don’t have ANY buyer information. You have his user ID and his email. That’s on your end of auction notice. If you don’t have that, it’s on your "sold items" section of your "My eBay". That’s all you need to attempt or make all the contacts suggested above. I think I need a voice telephone number for ebay. I’m not sure what that would gain you. They have 100 million members. They aren’t setup to take phone calls. Even if they were, they’d point you to the same places we will point you to. Send an eMail invoice via the eBay system. If there’s no response, file a report for bad contact information. eBay will sort it out. My guess is your anti spam stuff is killing some inbound messages from eBay. Do you have a way to "whitelist" the eBay domains? Lumpy
I call em all the time. Even have my own rep. She’s nice.
Response:
– If there’s no response, file a report for – bad contact information. eBay will sort it out.
- Exactly how do I do that?… – You go to the link that I’ve posted previously – in this thread. The same link that you’ve quoted – in one of your posts. – http://pages.ebay.com/help/policies/identity-false.html I didn’t notice that right away and then also that seems to say it is fof false identity – which this is probably not a case of. – If you know her zip code, you can figure the shipping – cost. Send her an invoice. Actually the cost would be the same anywhere in the country. The problem is method of shipping. I can either do it media mail (cost either $1.42 or $1.84 depending on weight) or Priority mail (cost $3.85) I suppose at this stage I could just pick anything. My question can I modify the invoice number depending on what I hear. Suppose now she wants it sent Prioroty mail, could I raise the invoice amount? I think it is worth trying, but I wonder if the invoice would get through any more than the e-mail got through. – If you do all of the above and still don’t hear back – from her, file a Non Paying Bidder report. eBay will – then send her an email from eBay, not from you. That – might make it through to her. What is link to use for non-paying bidder? – All you CAN do is follow the steps. – 1) invoice via eBay (and/or PayPal) Maybe paypal would work if ebay doesn’t? There is a favorable rating of 5 (if I remember right) so probably some tranactiuons did get completed. – 2) if no reply, attempt alternate contact means I don’t seem to be able to get her mailing address or telephone number and I;dlike to be able to try that before going to the next step. the nonp[paying might be unintentional. I did get a copy of a message I sent through the ebay mail system: NONE) To: SAMMY FINKELMAN Subj: Message from eBay Member Regarding Item #6906866224 Read: NO Status: RECEIVER ONLY Conf: email (1100) Read Type: GENERAL (+) The message is repeated to me after somew lines about Marketplae Safety Tips telling people not to buy outside of ebay. – 3) if unable or no reply, file non paying bidder – 4) if no reply, there are steps beyond that – but you’re not there yet.
Response:
The e-mails aren’t bouncing. they are just not being anwered. And I don’t have the telephone number.
If it’s an AOL address, it may not be getting to her even if there is no bounce sent back to you. AOL has been known to quietly delete mail without telling either the sender or the recipient. <http://www.dmsiusa.com/aol.htm -Bertha — I can remember the first time I had to go to sleep. Mom said, "Steven, time to go to sleep." I said, "But I don’t know where sleep is." She said, "It’s real easy. Just go down to the end of tired and hang a left." So I went down to the end of tired, and just out of curiosity I hung a right. My mother was there, and she said, "I thought I told you to go to sleep." — Steven Wright
Response:
If there’s no response, file a report for bad contact information. eBay will sort it out. Exactly how do I do that?…
You go to the link that I’ve posted previously in this thread. The same link that you’ve quoted in one of your posts. http://pages.ebay.com/help/policies/identity-false.html I suggest relax a bit about worrying about if you’ll get a bad mark for something. If you know her zip code, you can figure the shipping cost. Send her an invoice. If you do all of the above and still don’t hear back from her, file a Non Paying Bidder report. eBay will then send her an email from eBay, not from you. That might make it through to her. All you CAN do is follow the steps. 1) invoice via eBay (and/or PayPal) 2) if no reply, attempt alternate contact means 3) if unable or no reply, file non paying bidder 4) if no reply, there are steps beyond that but you’re not there yet. Lumpy — In Your Ears for 40 Years http://www.lumpymusic.com
Response:
If it’s an AOL address, it may not be getting to her even if there is no bounce sent back to you. AOL has been known to quietly delete mail without telling either the sender or the recipient.
Naw, you’ve gotta be making that up. AOL is damn near perfect. Just ask some of the people using it. <http://www.dmsiusa.com/aol.htm
And don’t confuse them with facts. — Outgoing mail is certified bollocks
Response:
- Naw, you’ve gotta be making that up. AOL is damn near perfect. Just – ask some of the people using it. As the saying goes, you can get better, but you can’t pay more.
Response:
SF The e-mails aren’t bouncing. they are just not being anwered. And SF I don’t have the telephone number. Bertha: B If it’s an AOL address, it may not be getting to her even if there is B no bounce sent back to you. AOL has been known to quietly delete B mail without telling either the sender or the recipient. B <http://www.dmsiusa.com/aol.htm It is indeed an aol address. Another thing – I think people on aol can lose mail, if they read it once and then don’t go through the painfully slow process of keeping it as new. I beleive aol will delete old mail after a little while. You can change the parameters of what it does, but you know to do it and also how to so it – I think you can get mail saves autimatically (but only on your pwn computeR AT HOME) – I can remember the first time I had to go to sleep. Mom said, – "Steven, time to go to sleep." I said, "But I don’t know where sleep – is." She said, "It’s real easy. Just go down to the end of tired and – hang a left." So I went down to the end of tired, and just out of – curiosity I hung a right. My mother was there, and she said, "I – thought I told you to go to sleep." I don’t understand this joke.
Response:
Send the bidder an invoice via the eBay system, if you haven’t yet. If emails and phone calls to the buyer are bouncing or appear invalid, go to – http://pages.ebay.com/help/policies/identity-false.html
The e-mails aren’t bouncing. they are just not being anwered. And I don’t have the telephone number. Do you remember where you saw his shipping address?
Yes. When I hot Print Shipping Label. But you only get one chance. If you muff the printing, and don’t save the information, you’re out of luck. Did he pay you?
No. She hit Buy it now after it had been up one day. How long since he won your auction?
June 17th. – Hide quoted text — Show quoted text – Lumpy
Response:
– Send the bidder an invoice via the eBay – system, if you haven’t yet. The problem with that is I can’t mail the book because I don’t know the address, and I can’t prepare an invoice because I don’t know whether to send it media mail oir Priority Mail.
Send the bidder an invoice via the eBay system. That is eMail THROUGH eBay, not snail mail. Lumpy: If emails and phone calls to the buyer are bouncing or appear invalid, go to – I don’t have ANY buyer information.
You have his user ID and his email. That’s on your end of auction notice. If you don’t have that, it’s on your "sold items" section of your "My eBay". That’s all you need to attempt or make all the contacts suggested above. I think I need a voice telephone number for ebay.
I’m not sure what that would gain you. They have 100 million members. They aren’t setup to take phone calls. Even if they were, they’d point you to the same places we will point you to. Send an eMail invoice via the eBay system. If there’s no response, file a report for bad contact information. eBay will sort it out. My guess is your anti spam stuff is killing some inbound messages from eBay. Do you have a way to "whitelist" the eBay domains? Lumpy — In Your Ears for 40 Years http://www.lumpymusic.com
Response:
– Send the bidder an invoice via the eBay – system, if you haven’t yet. The problem with that is I can’t mail the book because I don’t know the address, and I can’t prepare an invoice because I don’t know whether to send it media mail oir Priority Mail. Send the bidder an invoice via the eBay system. That is eMail THROUGH eBay, not snail mail.
I can’t send an invoice because I don’t know what to charge. I guess at this late date, I could assume media mail. I also would rather be able to mail it. What if the buyer pays and then I can’t send it because I don’t know where to mail it to? I could get a complaint. (This buyer has only 5 feedbacks and may be not too familiar with ebay) Lumpy: If emails and phone calls to the buyer are bouncing or appear invalid, go to – I don’t have ANY buyer information. You have his user ID and his email.
Actually it’s a she . The buyer is a woman, judging from the first name (which I have since forgotten) I saw the name and address once thanks to the offer to print a shipping label but — it didn’t actually print – and e-mail which I hoped to get a copy of, which contained the address did not arrive. But I think you can only do that once. That’s on your end of auction notice.
That mail did come to me from ebay. The user id is also visible on the ebay web site, as well as the Zip code. If you don’t have that, it’s on your "sold items" section of your "My eBay". That’s all you need to attempt or make all the contacts suggested above.
I think I need a voice telephone number for ebay. I’m not sure what that would gain you. They have 100 million members. They aren’t setup to take phone calls. Even if they were, they’d point you to the same places we will point you to.
I think I may have a problem with some mail not arriving. Send an eMail invoice via the eBay system.
I did that. I sent both e-mail from ebay and from an e-mail account. I got no response. I also sent a non-payment remindeder and can’t try again. If there’s no response, file a report for bad contact information. eBay will sort it out.
Exactly how do I do that? I was wondering if maybe the e-mail mailing system is partly broken. But yes, maybe the a-mail address of sassy92182 is now invalid. That’s why I need other information – but I don’t have it. The content of a message ebay may be sending me containing name, address and voice telephone number is being lost. My guess is your anti spam stuff is killing some inbound messages from eBay. Do you have a way to "whitelist" the eBay domains? Lumpy
I’m not sure. I can’t do this myself, but maybe the system operator could or whoever is running relaynet.org. Of course one problem is, there is a lot of fake email that purportedly comes from ebay. But that mail is coming through.
Response:
SF I have been unable to contact a buyer. I think the membership SF contact information ebay may be mailing me is somehow not getting SF through….it seems mail from ebay is getting trapped I think I am SF getting blank messages with content stripped. I don’t have this SF problem with messages sent through or from half.com. “ "david" aka "Richard Hunter" – keep in mind that the email ebay sends is written in HTML. if – you don’t have an HTML-enabled mail reader, you may have to – launch an HTML application to read the email. That could explain it! If I was getting html mail, I could decipher the contact information (it is not all that much to read) but I am getting nothing at all. A lot of spam is sent in html and the spam trap used here results in me getting sometimes blank messages, relaynet.org may interpret messages ebay sends to me as spam. (Not all html is stopped, but some of it is and I don’t know the parameters) I get other mail from ebay, but in this case I got: NONE) To: SAMMY FINKELMAN Subj: =?ISO-8859-1?Q?eBay=A0User_Information_Request?= Read: 70/1 (10:57) Status: RECEIVER ONLY Conf: email (1100) Read Type: GENERAL (+) <<< It’s stripped. Other examples of this tyoe of mail are: NONE) To: SAMMY FINKELMAN Subj: CHARITY SUPPORT Read: NO Status: RECEIVER ONLY / FILE Conf: email (1100) Read Type: GENERAL (+) <<< Attached File: FILENAME.UNK Size: 2,458 NONE) To: SAMMY FINKELMAN Subj: enhance your anatomy Read: NO Status: RECEIVER ONLY Conf: email (1100) Read Type: GENERAL (+) <<< Now most spam actually does not get stipped but some does. I think it may have something to do with attached files.
Response:
– Ihave been unable to contact a buyer. – I think the membership contact – information ebay may be mailing me – is somehow not getting through and – there hads been no response to e-mail – made through the ebay web site. – I had the mailing information but it – seems it will only let you print – it out once… Lumpy: – Are you saying that you have requested – the user information from eBay (phone number etc) – but you haven’t received it? Over what time frame? Right. I requested it twice and got the same results twice. NONE) To: SAMMY FINKELMAN Subj: =?ISO-8859-1?Q?eBay=A0User_Information_Request?= Read: 70/1 (10:57) Status: RECEIVER ONLY Conf: email (1100) Read Type: GENERAL (+) <<< – Send the bidder an invoice via the eBay – system, if you haven’t yet. The problem with that is I can’t mail the book because I don’t know the address, and I can’t prepare an invoice because I don’t know whether to send it media mail oir Priority Mail. – If emails and phone calls to the buyer are bouncing or appear – invalid, go to – I don’t have ANY buyer information. I think I need a voice telephone number for ebay.
Response:
(SAMMY FINKELMAN) coughed and sputtered, and managed to choke out these words: Ihave been unable to contact a buyer. I think the membership contact information ebay may be mailing me is somehow not getting through and there hads been no response to e-mail made through the ebay web site. I had the mailing information but it seems it will only let you print it out once – and that time the printing failed – also a copy of an e-mail that I mailed to the buyer through ebay also failed (I am not sure exactly what is wrong but it seems mail from ebay is getting trapped I thinj I am getting blank messages with content stripped. I don’t have this problem with messages sent through or from half.com. “
keep in mind that the email ebay sends is written in HTML. if you don’t have an HTML-enabled mail reader, you may have to launch an HTML application to read the email. david — http://members.ebay.com/aboutme/derbarbier/ (ebay sales) http://shops.half.com/derbarbier ten tod labolgcbs ta reibrabred
Response:
Ihave been unable to contact a buyer. I think the membership contact information ebay may be mailing me is somehow not getting through and there hads been no response to e-mail made through the ebay web site. I had the mailing information but it seems it will only let you print it out once…
Are you saying that you have requested the user information from eBay (phone number etc) but you haven’t received it? Over what time frame? Send the bidder an invoice via the eBay system, if you haven’t yet. If emails and phone calls to the buyer are bouncing or appear invalid, go to – http://pages.ebay.com/help/policies/identity-false.html Bottom left of that page is a link to report the incorrect contact info. eBay will attempt to contact the trader at the contact numbers he has on file. Do you remember where you saw his shipping address? Did he pay you? How long since he won your auction? Lumpy — In Your Ears for 40 Years http://www.lumpymusic.com
Response:
Ihave been unable to contact a buyer. I think the membership contact information ebay may be mailing me is somehow not getting through and there hads been no response to e-mail made through the ebay web site. I had the mailing information but it seems it will only let you print it out once – and that time the printing failed – also a copy of an e-mail that I mailed to the buyer through ebay also failed (I am not sure exactly what is wrong but it seems mail from ebay is getting trapped I thinj I am getting blank messages with content stripped. I don’t have this problem with messages sent through or from half.com. “
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