Question:
Had a buyer (apparently) do the "fraudulent account use" with PayPal on me the other week. I’d followed the rules and got my money with no problems. Buyer got the product. Later, the buyer even gave me a positive feedback! Did you neg the buyer to leave a warning to future sellers?
How would you do that? IIUC, eBay does not allow mentioning PayPal investigations in FB. A
Response:
I mailed the item to her Paypal confirmed address within 7 days of clearing using USPS tracking that shows delivery to the city of her confirmed address. Supposedly, this gives me seller protection… We’ll see =( The seller protection policy does not apply to fraudulent bank account usage. It protects against buyers’ claims of non-delivery.
No, it applied to me this morning. I got an e-mail saying I qualified for the seller protection policy, and the money was returned to my account. I had originally sent all of the info asked for in the e-mail notice (item, value, address, tracking number, etc.) Then, after thinking about it, I sent "further information" about the ordeal I went through with the customer and my theory that she was targeting me to get even for the negative I left her. I also pointed out that the confirmed Paypal account exactly matched the registered e-Bay address. I seriously doubt that a CC thief is going to steal someone’s e-Bay and Paypal accounts, buy some stuff, and have it sent to the account owner’s home address! Within hours, the money was returned. I have a feeling that my hunch about the customer was proven correct. Clearly her "fraudulent bank account use" wasn’t too widespread because she isn’t afraid to continue bidding on e-Bay. Now, I just wish the bitch would pay for her scamming, fraudulent claims! She’ll probably just play dumb and claim she forgot she bought something from me. mjoann
Response:
I mailed the item to her Paypal confirmed address within 7 days of clearing using USPS tracking that shows delivery to the city of her confirmed address. Supposedly, this gives me seller protection… We’ll see =(
The seller protection policy does not apply to fraudulent bank account usage. It protects against buyers’ claims of non-delivery.
Response:
Well, today, I got my first Paypal reversal for this very item. It says it is being investigated for "reports of fraudulent bank account use." Now, this newbie to e-Bay has bid on hundreds of things in the past month, since she bought her first item from me. She’s racked up over 160 feedback. Despite this supposed fraudulent bank account use, she’s still
Had a buyer (apparently) do the "fraudulent account use" with PayPal on me the other week. I’d followed the rules and got my money with no problems. Buyer got the product. Later, the buyer even gave me a positive feedback!
Response:
Why not? Each transaction comes into my bank account separately. Pass me the bong Dave. Each withdrawal comes in separately. Some of use don’t do a withdrawal for every sale. The buyer’s told her bank either a) her entire account is hijacked, or b) one or more individual transactions are unauthorized. I doubt (a) since the account would be closed, causing the buyer significant inconvenience.
Well, if she’s making purchases from the same PayPal account attached to the same bank account and claiming only some are unauthorized, she’s only delayed the closing of her account.
Response:
Why not? Each transaction comes into my bank account separately.
Pass me the bong Dave. Each withdrawal comes in separately. Some of use don’t do a withdrawal for every sale.
Response:
Why not? Each transaction comes into my bank account separately. Pass me the bong Dave. Each withdrawal comes in separately. Some of use don’t do a withdrawal for every sale.
The buyer’s told her bank either a) her entire account is hijacked, or b) one or more individual transactions are unauthorized. I doubt (a) since the account would be closed, causing the buyer significant inconvenience.
Response:
She couldn’t target ONE transaction and report that, since it was through PayPal.
Why not? Each transaction comes into my bank account separately.
Response:
- Hide quoted text — Show quoted text – I’ve never had one of these before… would the account holder have to report fraudulent card use in general, or could the bitch specifically target this particular transaction to get back at me for the negative I left her? I am curious, because she’s still bidding, and apparently e-Bay doesn’t think she’s using the account fraudulently. I mailed the item to her Paypal confirmed address within 7 days of clearing using USPS tracking that shows delivery to the city of her confirmed address. Supposedly, this gives me seller protection… We’ll see =( mjoann She’s challenging the specific transaction. I’d love to hear her story. I suspect you’ll come out whole. The money will be frozen for a while.
That’s what I figured. What a bitch! (and thief!) Her Paypal address is confirmed and matches her registered e-Bay address exactly. So, here we have a pretty clear case of fraud… I left her a negative so she’s claiming the payment was unauthorized, even though all of the addresses match and the person who owns the bank account received the item. So… do I contact her local police station now, or what? I called Paypal to let them know what I suspected. I also e-mailed e-Bay. Let’s hope she’s kicked off ASAP. mjoann
Response:
– Hide quoted text — Show quoted text -I don’t know if anyone remembers my bitchy customer from September… She paid over and over via e-check and I had to keep refunding. Then I had to wait a week for the first one to clear before I sent the item. Finally, I mailed the item ASAP, and just my luck, the USPS took ten days. Said bitch then complained in neutral feedback that I took her money and waited a month to send. Well, today, I got my first Paypal reversal for this very item. It says it is being investigated for "reports of fraudulent bank account use." Now, this newbie to e-Bay has bid on hundreds of things in the past month, since she bought her first item from me. She’s racked up over 160 feedback. Despite this supposed fraudulent bank account use, she’s still registered and bidding on e-Bay. I’m quite angry, of course! I’ve never had one of these before… would the account holder have to report fraudulent card use in general, or could the bitch specifically target this particular transaction to get back at me for the negative I left her? I am curious, because she’s still bidding, and apparently e-Bay doesn’t think she’s using the account fraudulently. I mailed the item to her Paypal confirmed address within 7 days of clearing using USPS tracking that shows delivery to the city of her confirmed address. Supposedly, this gives me seller protection… We’ll see =( mjoann
She’s been spending someone else’s money, I’ll bet. She couldn’t target ONE transaction and report that, since it was through PayPal. Kris
Response:
- Hide quoted text — Show quoted text – I don’t know if anyone remembers my bitchy customer from September… She paid over and over via e-check and I had to keep refunding. Then I had to wait a week for the first one to clear before I sent the item. Finally, I mailed the item ASAP, and just my luck, the USPS took ten days. Said bitch then complained in neutral feedback that I took her money and waited a month to send. Well, today, I got my first Paypal reversal for this very item. It says it is being investigated for "reports of fraudulent bank account use." Now, this newbie to e-Bay has bid on hundreds of things in the past month, since she bought her first item from me. She’s racked up over 160 feedback. Despite this supposed fraudulent bank account use, she’s still registered and bidding on e-Bay. I’m quite angry, of course! I’ve never had one of these before… would the account holder have to report fraudulent card use in general, or could the bitch specifically target this particular transaction to get back at me for the negative I left her? I am curious, because she’s still bidding, and apparently e-Bay doesn’t think she’s using the account fraudulently. I mailed the item to her Paypal confirmed address within 7 days of clearing using USPS tracking that shows delivery to the city of her confirmed address. Supposedly, this gives me seller protection… We’ll see =( mjoann
She’s challenging the specific transaction. I’d love to hear her story. I suspect you’ll come out whole. The money will be frozen for a while.
Response:
I don’t know if anyone remembers my bitchy customer from September… She paid over and over via e-check and I had to keep refunding. Then I had to wait a week for the first one to clear before I sent the item. Finally, I mailed the item ASAP, and just my luck, the USPS took ten days. Said bitch then complained in neutral feedback that I took her money and waited a month to send. Well, today, I got my first Paypal reversal for this very item. It says it is being investigated for "reports of fraudulent bank account use." Now, this newbie to e-Bay has bid on hundreds of things in the past month, since she bought her first item from me. She’s racked up over 160 feedback. Despite this supposed fraudulent bank account use, she’s still registered and bidding on e-Bay. I’m quite angry, of course! I’ve never had one of these before… would the account holder have to report fraudulent card use in general, or could the bitch specifically target this particular transaction to get back at me for the negative I left her? I am curious, because she’s still bidding, and apparently e-Bay doesn’t think she’s using the account fraudulently. I mailed the item to her Paypal confirmed address within 7 days of clearing using USPS tracking that shows delivery to the city of her confirmed address. Supposedly, this gives me seller protection… We’ll see =( mjoann
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