Question:
I had an auction end yesterday. It’s one of the ones that I mentioned yesterday that the high bidder had retracted. Well now the person who won is all shocked that she won since she had been outbid and has gone out and purchased the same thing. What do I do now? Can I file for the FVF without her getting in trouble? I never purchase stuff without making sure I haven’t won, (she did win since the other retracted). I know it’s not really her fault, but now I have to pay for the FVF. If it was me in this situation I would probably buy the item anyway. Any suggestions? Elke
Response:
You can file a non-paying bidder alert but let her know that and send an email to eBay support, cc’ing the buyer, so that they know it is not the winning bidder’s fault. Then, when you file the final value credit, there’s a slot that you can select that says something like "both buyer & seller have agreed to cancel the deal." That way she’s not penalized for it. I think the bid retraction feature is great if you make a legitimate mistake but it is definitely abused! Cheers, DianeE – Hide quoted text — Show quoted text -I had an auction end yesterday. It’s one of the ones that I mentioned yesterday that the high bidder had retracted. Well now the person who won is all shocked that she won since she had been outbid and has gone out and purchased the same thing. What do I do now? Can I file for the FVF without her getting in trouble? I never purchase stuff without making sure I haven’t won, (she did win since the other retracted). I know it’s not really her fault, but now I have to pay for the FVF. If it was me in this situation I would probably buy the item anyway. Any suggestions? Elke
Response:
I would buy the item. Ebay says that the sale is a contract between you and the buyer. She is obligated to pay. It’s not your fault that she did not check back up on the auction. I would explain this to her nicely and tell her simply that you would have to fill out the NPB and FVF if she does not live up to her end of the contract.
– Hide quoted text — Show quoted text – I had an auction end yesterday. It’s one of the ones that I mentioned yesterday that the high bidder had retracted. Well now the person who won is all shocked that she won since she had been outbid and has gone out and purchased the same thing. What do I do now? Can I file for the FVF without her getting in trouble? I never purchase stuff without making sure I haven’t won, (she did win since the other retracted). I know it’s not really her fault, but now I have to pay for the FVF. If it was me in this situation I would probably buy the item anyway. Any suggestions? Elke
Response:
I told her that I would be filing the FVF and that it shouldn’t hurt her because there was an option that I can file it without hurting her. I offered her another color of the same item if she wanted that. I also told her that it was up to her to decide, but explained that she was the winner (sent her the auction link) and also told her that’s why I don’t buy the thing till I’m sure I can’t win. She’s a relatively new user, only 10 feedback so I’m sure she doesn’t understand. She should have gotten an email though saying that her bid was reinstated. This has happened to me. I’m pissed, I mean it’s only $8 but it still really makes me mad. Elke
Response:
I think there’s a line in when you file for the NPV where it says buyer and seller mutually agreed not to complete the transaction. That should do it.
– Hide quoted text — Show quoted text – I had an auction end yesterday. It’s one of the ones that I mentioned yesterday that the high bidder had retracted. Well now the person who won is all shocked that she won since she had been outbid and has gone out and purchased the same thing. What do I do now? Can I file for the FVF without her getting in trouble? I never purchase stuff without making sure I haven’t won, (she did win since the other retracted). I know it’s not really her fault, but now I have to pay for the FVF. If it was me in this situation I would probably buy the item anyway. Any suggestions? Elke
Response:
I had an auction end yesterday. It’s one of the ones that I mentioned yesterday that the high bidder had retracted. Well now the person who won is all shocked that she won since she had been outbid and has gone out and purchased the same thing. What do I do now? Can I file for the FVF without her getting in trouble? I never purchase stuff without making sure I haven’t won, (she did win since the other retracted). I know it’s not really her fault, but now I have to pay for the FVF. If it was me in this situation I would probably buy the item anyway. Any suggestions?
When I end up winning more than one of the same thing then I always follow through and resell the extra. Your bidder did win the auction whether she wanted to or not. Kimberly – Hide quoted text — Show quoted text – Elke
Response:
Had an auction end for a speed radar. The high bidder had no feedback and won the auction at $426.00. Then after a couple emails he backed out! I tried the second bidder and she/he already bought another since she/he did not win…Now what? I’m out my money for listing and this lame AOL’er won’t pay. Ben – Hide quoted text — Show quoted text – I would buy the item. Ebay says that the sale is a contract between you and the buyer. She is obligated to pay. It’s not your fault that she did not check back up on the auction. I would explain this to her nicely and tell her simply that you would have to fill out the NPB and FVF if she does not live up to her end of the contract. I had an auction end yesterday. It’s one of the ones that I mentioned yesterday that the high bidder had retracted. Well now the person who won is all shocked that she won since she had been outbid and has gone out and purchased the same thing. What do I do now? Can I file for the FVF without her getting in trouble? I never purchase stuff without making sure I haven’t won, (she did win since the other retracted). I know it’s not really her fault, but now I have to pay for the FVF. If it was me in this situation I would probably buy the item anyway. Any suggestions? Elke
Response:
File the FVF — ****** !! SELL SMARTER !! The Complete eBay Auction Marketing E-Course "http://www.internet-marketing-world.com/Ebay_Secrets/index.html" ***** Best Web Hosting Deal on the Net. WE PAY YOU !!! "http://www.internet-marketing-world.com"
– Hide quoted text — Show quoted text – I had an auction end yesterday. It’s one of the ones that I mentioned yesterday that the high bidder had retracted. Well now the person who won is all shocked that she won since she had been outbid and has gone out and purchased the same thing. What do I do now? Can I file for the FVF without her getting in trouble? I never purchase stuff without making sure I haven’t won, (she did win since the other retracted). I know it’s not really her fault, but now I have to pay for the FVF. If it was me in this situation I would probably buy the item anyway. Any suggestions? Elke
Response:
Thanks guys, I am going to file the FVF but I have to wait 7 days right? She and I both agreed. She told me that there has been someone following her on ebay and she thinks it might be the same person. Weird. anyways, I thik it’s resolved but now I have an extra set of purses. DAMN! Elke
Response:
When you send the NPB and FVF there is a place to indicate that the sale did not conclude based on mutual agreement between the buyer and seller, and that doesn’t count against the buyer. It also generates a different NPB letter, which is more aimed a catching sellers that might try to avoid eBay fees than warning the potential bidder to send money. Richard Ward – Hide quoted text — Show quoted text – I had an auction end yesterday. It’s one of the ones that I mentioned yesterday that the high bidder had retracted. Well now the person who won is all shocked that she won since she had been outbid and has gone out and purchased the same thing. What do I do now? Can I file for the FVF without her getting in trouble? I never purchase stuff without making sure I haven’t won, (she did win since the other retracted). I know it’s not really her fault, but now I have to pay for the FVF. If it was me in this situation I would probably buy the item anyway. Any suggestions? Elke
Response:
You can file a non-paying bidder alert but let her know that and send an email to eBay support, cc’ing the buyer, so that they know it is not the winning bidder’s fault. Then, when you file the final value credit, there’s a slot that you can select that says something like "both buyer & seller have agreed to cancel the deal." That way she’s not penalized for it. I think the bid retraction feature is great if you make a legitimate mistake but it is definitely abused! Cheers, DianeE
This is on each auction page: "Your bid is a contract – Place a bid only if you’re serious about buying the item. If you are the winning bidder, you will enter into a legally binding contract to purchase the item from the seller." Note that this is saying that, if you bid, be prepared to pay the final bid, if you’re the high bidder at auction’s end. Of course, I suppose, if everyone wants a "level playing field", eBay could simply shut down any auction as soon as any bidder retracts his/her bid. :-O – Hide quoted text — Show quoted text -I had an auction end yesterday. It’s one of the ones that I mentioned yesterday that the high bidder had retracted. Well now the person who won is all shocked that she won since she had been outbid and has gone out and purchased the same thing. What do I do now? Can I file for the FVF without her getting in trouble? I never purchase stuff without making sure I haven’t won, (she did win since the other retracted). I know it’s not really her fault, but now I have to pay for the FVF. If it was me in this situation I would probably buy the item anyway. Any suggestions? Elke
Response:
Well now the person who won is all shocked that she won since she had been outbid and has gone out and purchased the same thing. What do I do now? Can I file for the FVF without her getting in trouble? I never purchase stuff without making sure I haven’t won, (she did win since the other retracted). I know it’s not really her fault, but now I have to pay for the FVF. If it was me in this situation I would probably buy the item anyway. Any suggestions?
I think someone bidding in an auction at least owes the seller the courtesy of waiting until the auction is over before trying to get it elsewhere … after all, anything can happen. When you do the FVF thing, there are ways to end the auction "without prejudice," so the person doesn’t get the subliminal negative. But you will lose your listing fee.
Response:
Yeah the whole thing really makes me mad. It’s a waste of my time and money. The one who did end up winning is a new user (10 feedback member since like July 2000) and so she doesn’t know all the rules and stuff yet. I’m not mad at her, it’s not really her fault. For $8 though I’m not going to get into some war with her and make her do it, it’s not worth the hassle. Elke
Response:
I had an auction end yesterday. It’s one of the ones that I mentioned yesterday that the high bidder had retracted. Well now the person who won is all shocked that she won since she had been outbid and has gone out and purchased the same thing. What do I do now? Can I file for the FVF without her getting in trouble? I never purchase stuff without making sure I haven’t won, (she did win since the other retracted). I know it’s not really her fault, but now I have to pay for the FVF. If it was me in this situation I would probably buy the item anyway. Any suggestions?
Well, when you get the outbid notice, it specifically states that if a higher bid is retracted they may still win the item. (At least I think I remember seeing this…) Not to mention that their bid is contract, point blank. I would file FVF, perhaps saying that you mutually agreed not to complete the auction if you wanted to be nice to her. Personally, I’ve become a bit of jerk as a seller, having been screwed over too many times by retractions, non-payment, and retaliation feedback. But, point is, she’s responsible for her bid, regardless of what she may have done in the meanwhile. -Tim K.
Response:
If you have your email preferences switched on, eBay will email you where you have become the high bidder in this situation (high bid retracted, making you the new high bidder). It’s a bit "novicey" to go out and buy the thing straight after being outbid I think. But I would have to give the "winner" high bidder the benefit of the doubt on this one. HOWEVER, having said that, go ahead and file for the FVF. It doesn’t get the high bidder in trouble as it’s only after a few NPB’s that eBay start to stand up and take notice of the bidder. Peter – Hide quoted text — Show quoted text – I had an auction end yesterday. It’s one of the ones that I mentioned yesterday that the high bidder had retracted. Well now the person who won is all shocked that she won since she had been outbid and has gone out and purchased the same thing. What do I do now? Can I file for the FVF without her getting in trouble? I never purchase stuff without making sure I haven’t won, (she did win since the other retracted). I know it’s not really her fault, but now I have to pay for the FVF. If it was me in this situation I would probably buy the item anyway. Any suggestions? Well, when you get the outbid notice, it specifically states that if a higher bid is retracted they may still win the item. (At least I think I remember seeing this…) Not to mention that their bid is contract, point blank. I would file FVF, perhaps saying that you mutually agreed not to complete the auction if you wanted to be nice to her. Personally, I’ve become a bit of jerk as a seller, having been screwed over too many times by retractions, non-payment, and retaliation feedback. But, point is, she’s responsible for her bid, regardless of what she may have done in the meanwhile. -Tim K.
Before you buy.
Response:
She and I both agreed that I would file the FVF she doesn’t have a problem with that. Elke
Response:
Yes, exactly. Once, I was bidding on a sound card, then found out the same identical item was on sale locally. Well, I decided I just couldn’t wait and bought it local. Then, darn it, I won the auction too. But I paid up, and sold the extra sound card to my boss for what I’d paid. So we both got good prices and good, brand new sound cards. It’s called taking responsibility, however, not all parents teach this, sigh. Cynthia
– Hide quoted text — Show quoted text – Well, when you get the outbid notice, it specifically states that if a higher bid is retracted they may still win the item. (At least I think I remember seeing this…) Not to mention that their bid is contract, point blank. I would file FVF, perhaps saying that you mutually agreed not to complete the auction if you wanted to be nice to her. Personally, I’ve become a bit of jerk as a seller, having been screwed over too many times by retractions, non-payment, and retaliation feedback. But, point is, she’s responsible for her bid, regardless of what she may have done in the meanwhile. -Tim K.
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