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I'm so depressed!

Question:

– Hide quoted text — Show quoted text – says… If you sell things that appeal to adult collectors, you have much lower rates of problems in most areas, provided you understand what you sell and describe it meticulously.  Real collectors are like heroin addicts, they aren’t going to do anything to disrupt their source of supply. Richard Ward It looks like all he sells is *good* computer stuff..He’s just been had. But electronics on eBay is one of the problem areas, both for buyers and for sellers.  I’m not saying it’s his fault, just that it goes with the territory.

Agree, I made decent money selling puters, but had a ton of probs. All new systems that were built by us. Had a few chargebacks from peeps who asked stupid stuff like "How do you turn on the monitor?" or "It says internet ready. I turned it on and it is not on the internet, whats up with that?" LOL So I gave up the sales on puters on ebay. between the npb’s, chargebacks and thousands of presale "dumb" questions, it just isn’t worth it. Rich http://times2bbs.dynip.com

Response:

I have sold 800+ items (510 feedback), 89% of people use paypal, and I have never ONCE had a chargeback.  I accept personal checks too, and I have probably had about 100 of those– and I have only had one bounced check.  Any item over $100 I wait for the check to clear, or if the buyer uses paypal,  I withdraw the money to my checking account once the buyer pays. Am I just lucky?  

If you are, I’m lucky too… no chargebacks here, or problems or even negatives yet. No bounced checks either… and I have sold at shows where folks write the check and walk away with the merch. I still do on occasion. I think a lot of the luck depends on what you sell. I sell to collectors. Collectors rarely wish to compromise the source of their collecting passion. And I sell some expensive stuff from time to time.  I don’t even wait for most checks to clear. Only if I have any gut hunches that I should. Those are exceedingly rare. Cynthia

Response:

- Hide quoted text — Show quoted text – says… If you sell things that appeal to adult collectors, you have much lower rates of problems in most areas, provided you understand what you sell and describe it meticulously.  Real collectors are like heroin addicts, they aren’t going to do anything to disrupt their source of supply. Richard Ward It looks like all he sells is *good* computer stuff..He’s just been had.

But electronics on eBay is one of the problem areas, both for buyers and for sellers.  I’m not saying it’s his fault, just that it goes with the territory.

Response:

It looks like all he sells is *good* computer stuff..He’s just been had. But electronics on eBay is one of the problem areas, both for buyers and for sellers.  I’m not saying it’s his fault, just that it goes with the territory.

I don’t believe that this is an area that is as problematic as one would believe.  Having this many chargebacks in such a short time by the same seller begs one to examine the common denominator, the seller.  He should state his terms fully in the auction "no international shipping" and "the item will only be shipped to a confirmed address".  Maybe if he could list the *exact* reason why he had a chargeback in each of these cases we can figure out the problem.  I have never had any problems with fraud as a seller. Rita

Response:

– Hide quoted text — Show quoted text – says… I have sold 800+ items (510 feedback), 89% of people use paypal, and I have never ONCE had a chargeback.  I accept personal checks too, and I have probably had about 100 of those– and I have only had one bounced check.  Any item over $100 I wait for the check to clear, or if the buyer uses paypal,  I withdraw the money to my checking account once the buyer pays. Am I just lucky?   No. My sales volume is similar to yours, maybe a bit higher. No chargebacks. One bounced check, which the buyer apologized for and covered my fees for. I think a lot of this depends on what you’re selling, and who is buying. I agree.  I’ve sold better than 2500 items, no paypal chargebacks, two bounced checks, both within a few weeks of each other last fall, and both made good within a few days, including my bank fees.  I don’t have 89% paypal, but other than that my experience is pretty much the same as both of yours.

yep same  here, but since ebay has put that little pay button in the auction i do get more paypal payments. If you sell things that appeal to adult collectors, you have much lower rates of problems in most areas, provided you understand what you sell and describe it meticulously.  Real collectors are like heroin addicts, they aren’t going to do anything to disrupt their source of supply.

lol, as long as the source is "pure" robert "They say that childhood forms us, that those early influences are the key to everything.  Is the peace of the soul so easily won?  Simply the inevitable result of a happy childhood?  What makes childhood happy? Parental harmony?  Good health?  Security?  Might not a happy childhood be the worst possible preparation for life?  Like leading a lamb to the slaughter."

Response:

(snip) I agree.  I’ve sold better than 2500 items, no paypal chargebacks, two bounced checks, both within a few weeks of each other last fall, and both made good within a few days, including my bank fees.  I don’t have 89% paypal, but other than that my experience is pretty much the same as both of yours. If you sell things that appeal to adult collectors, you have much lower rates of problems in most areas, provided you understand what you sell and describe it meticulously.  Real collectors are like heroin addicts, they aren’t going to do anything to disrupt their source of supply.

In 100% agreement with your experience and analysis. Collectors will sooner go without food or sex (or food AND sex for those splosh aficionados) when faced with the opportunity to mark off another hard to find item from their checklist. jon —

Response:

I’ve been getting alot of PayPal chargbacks lately and the last one bit me on the ass.  I had already sent out the merchandise.  I have been so careful asking they buyer to send a verification email from their paypal email address to verify identity.  Make sure addresses are confirmed.  But I just realized that there is no real safety net. I was considering opening up a merchant account.  But after researching that I found out it really isn’t all that different from PayPal as far as fees and chargeback policies.  I cannot afford to loose merchandise and continue to stay in business.  So I am in a no win situation.  Till I come to a decision (if that ever happens)  I will just be accepting Cashier’s Checks/Money Orders and if that scares away most buyers, oh well.   There’s nothing else I can think about doing to further protect myself and to get rid of these scammers. — John Vizaniaris Viz Elisting http://www.viz-elisting.com "Serving Your Computer Needs Without The Gimmicks"

Response:

Rita

Response:

Viz Elisting wrote I cannot afford to loose merchandise and continue to stay in business.

How often are you losing merchandise?

Response:

Viz Elisting wrote I cannot afford to loose merchandise and continue to stay in business. How often are you losing merchandise?

I would think that it is more of a question as to why, not how often.  If it is often, the seller has a severely flawed business strategy or they are continually trying to put the buyer in a compromising position, namely screwing them. Rita

Response:

I’ve been getting alot of PayPal chargbacks

I got burnt once…learned my lesson, I don’t offer it anymore…. I’m a bidpay & m/o girl now….get the odd check even though I don’t state that I take them…have had 2 people send me cash even though I don’t state that I take it….everything’s a little slower (with the exception of BidPay) but slow and steady is fine with me.

Response:

I’ve been getting a lot of PayPal chargbacks lately and the last one bit me on the ass.  I had already sent out the merchandise.

People don’t chargeback on PP or anywhere else without some sort of reason. Either you’re taking stupid risks, like CC from unknown international customers in known trouble spots, or you’re selling something that causes these problems. — I’m not saying we should kill all the stupid people in the world, I’m just saying we should remove the warning labels from everything and let the problem take care of itself.

Response:

I have sold 800+ items (510 feedback), 89% of people use paypal, and I have never ONCE had a chargeback.  I accept personal checks too, and I have probably had about 100 of those– and I have only had one bounced check.  Any item over $100 I wait for the check to clear, or if the buyer uses paypal,  I withdraw the money to my checking account once the buyer pays. Am I just lucky?   < I got burnt once…learned my lesson, I don’t offer it anymore…. I’m a bidpay & m/o girl now….get the odd check even though I don’t state that I take them…have had 2 people send me cash even though I don’t state that I take it….everything’s a little slower (with the exception of BidPay) but slow and steady is fine with me.     "Efficiency is intelligent laziness."  - David Dunham

Response:

says… I have sold 800+ items (510 feedback), 89% of people use paypal, and I have never ONCE had a chargeback.  I accept personal checks too, and I have probably had about 100 of those– and I have only had one bounced check.  Any item over $100 I wait for the check to clear, or if the buyer uses paypal,  I withdraw the money to my checking account once the buyer pays. Am I just lucky?  

No. My sales volume is similar to yours, maybe a bit higher. No chargebacks. One bounced check, which the buyer apologized for and covered my fees for. I think a lot of this depends on what you’re selling, and who is buying. — David

Response:

- Hide quoted text — Show quoted text – says… I have sold 800+ items (510 feedback), 89% of people use paypal, and I have never ONCE had a chargeback.  I accept personal checks too, and I have probably had about 100 of those– and I have only had one bounced check.  Any item over $100 I wait for the check to clear, or if the buyer uses paypal,  I withdraw the money to my checking account once the buyer pays. Am I just lucky?   No. My sales volume is similar to yours, maybe a bit higher. No chargebacks. One bounced check, which the buyer apologized for and covered my fees for. I think a lot of this depends on what you’re selling, and who is buying.

I agree.  I’ve sold better than 2500 items, no paypal chargebacks, two bounced checks, both within a few weeks of each other last fall, and both made good within a few days, including my bank fees.  I don’t have 89% paypal, but other than that my experience is pretty much the same as both of yours. If you sell things that appeal to adult collectors, you have much lower rates of problems in most areas, provided you understand what you sell and describe it meticulously.  Real collectors are like heroin addicts, they aren’t going to do anything to disrupt their source of supply. Richard Ward

Response:

– Hide quoted text — Show quoted text – says… I have sold 800+ items (510 feedback), 89% of people use paypal, and I have never ONCE had a chargeback.  I accept personal checks too, and I have probably had about 100 of those– and I have only had one bounced check.  Any item over $100 I wait for the check to clear, or if the buyer uses paypal,  I withdraw the money to my checking account once the buyer pays. Am I just lucky? No. My sales volume is similar to yours, maybe a bit higher. No chargebacks. One bounced check, which the buyer apologized for and covered my fees for. I think a lot of this depends on what you’re selling, and who is buying. I agree.  I’ve sold better than 2500 items, no paypal chargebacks, two bounced checks, both within a few weeks of each other last fall, and both made good within a few days, including my bank fees.  I don’t have 89% paypal, but other than that my experience is pretty much the same as both of yours. If you sell things that appeal to adult collectors, you have much lower rates of problems in most areas, provided you understand what you sell and describe it meticulously.  Real collectors are like heroin addicts, they aren’t going to do anything to disrupt their source of supply. Richard Ward

Response:

says… If you sell things that appeal to adult collectors, you have much lower rates of problems in most areas, provided you understand what you sell and describe it meticulously.  Real collectors are like heroin addicts, they aren’t going to do anything to disrupt their source of supply. Richard Ward

It looks like all he sells is *good* computer stuff..He’s just been had. — Mike

Response:

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