Question:
is there a software tool that leaves feedback one minute before the feedback period for a given auction expires?
It can’t be done under the current system. Ebay leaves the auctions (and hence, your ability to leave feedback) in the system for at least 90 days. Unfortunately, the auctions don’t automatically "drop out" of the database at exactly 90 days. Rather, Ebay periodically purges the 90+ day old auctions in one fell swoop. This means that many auctions exceed 90 days before they’re purged. So even if you leave a feedback for somebody exactly at the end of the 90th day, they may still have days to respond before the auction is purged.
Response:
is there a software tool that leaves feedback one minute before the feedback period for a given auction expires?
- Not that I know of, but there’s no way to know when that feedback period will expire. You have a minimum of 90 days – but some auctions stay in the database (and can be viewed online) for longer than that. As long as the auction is "up" and viewable, feedback can be left. Just leave a calm neg, file the FVF immediately thereafter, and if you’re lucky, you’ve NARU’d them. Even if you don’t, they’ll look like total fools if they try to argue with a case that’s been presented well. Kris
Response:
[snip] Since we’re keeping score (vbg), I checked on vrane and found that I’ve left a total of 1704 feedbacks of which 71 were negative. Of my three negative feedbacks, none were retaliatory (or deserved, but that’s another story).
Wow, that’s a HUGE percentage of deadbeats IMO. Most of the sellers I know in the Collectible categories have percentages in the 0.5% – 1% range like me. Is there any pattern in the type of merchandise that seems to result in deadbeatification? — P. O. Box 32541 website: http://www.kenbarr.com San Jose, CA 95152 (souvenir cards, MPC, Hickey Bros tokens) 408-272-3247 Next show: Peninsula CC 11/11 (no table)
Response:
– Hide quoted text — Show quoted text – Egbert Nospam wrote I’m going to be in the minority here it seems. A seller in the main works long and hard to build up a clean feedback record, and a blot on the copybook, no matter what the story or reasoning behind it, is the first thing to jump out and ring alarm bells to future bidders. If a seller files NPB but *does not* neg, there’s little reason for a buyer to leave one. If a seller files NPB and *does* neg, you can see that retaliation coming from a mile way. Why neg? After three NPB strikes they’ll be out anyway (and, yes, most probably quickly back in with another username and email address). Some have said it warns other sellers, but do sellers actually cancel a bid because of a neg on the bidder’s record? I rather suspect not. Just my opinion, I’d be happy to be proved wrong. I don’t know if this proves anything, but here’s my own record: I have left: 1099 positives 13 negatives (I would have left more negatives, but some were NARU’d due to NPBs before I got the chance.) [snip] Ditto hero. According to vrane.com, I’ve left 3,121 feedbacks, of which 15 were negatives to NPBs. None of the 15 have retailiated (my sole neg is from a paranoid curmudgeon). Others have reported different retailation rates, however … P. O. Box 32541 website: http://www.kenbarr.com San Jose, CA 95152 (souvenir cards, MPC, Hickey Bros tokens) 408-272-3247 Next show: Peninsula CC 11/11 (no table)
Since we’re keeping score (vbg), I checked on vrane and found that I’ve left a total of 1704 feedbacks of which 71 were negative. Of my three negative feedbacks, none were retaliatory (or deserved, but that’s another story). Bill Shaw toppsoft
Response:
Hello, As a buyer I would like to give my opinion. When I am interested in buying from a seller with ANY negatives, I look up ALL the negative feedback and read them. It is worth the time it takes. I have found that a lot of the time it will say "negative: Pleasure to do business with, would buy from again". OOPS, someone goofed. Or it will be a negative from someone who is no longer registered. I also read the follow-ups because it gives great insight into what kind of person the seller is. So even if they leave you retaliatory negative feedback, they will probably get NARUed and informed buyers (at least myself) will see that. Beth
All very good points. I think responsible buyers and sellers SHOULD leave negatives when CLEARLY DESERVED. It’s the altruistic thing to do. Mac (doogle)
Response:
Hello, As a buyer I would like to give my opinion. When I am interested in buying from a seller with ANY negatives, I look up ALL the negative feedback and read them. It is worth the time it takes. I have found that a lot of the time it will say "negative: Pleasure to do business with, would buy from again". OOPS, someone goofed. Or it will be a negative from someone who is no longer registered. I also read the follow-ups because it gives great insight into what kind of person the seller is. So even if they leave you retaliatory negative feedback, they will probably get NARUed and informed buyers (at least myself) will see that. Beth
– Hide quoted text — Show quoted text – Egbert Nospam wrote I’m going to be in the minority here it seems. A seller in the main works long and hard to build up a clean feedback record, and a blot on the copybook, no matter what the story or reasoning behind it, is the first thing to jump out and ring alarm bells to future bidders. If a seller files NPB but *does not* neg, there’s little reason for a buyer to leave one. If a seller files NPB and *does* neg, you can see that retaliation coming from a mile way. Why neg? After three NPB strikes they’ll be out anyway (and, yes, most probably quickly back in with another username and email address). Some have said it warns other sellers, but do sellers actually cancel a bid because of a neg on the bidder’s record? I rather suspect not. Just my opinion, I’d be happy to be proved wrong. I don’t know if this proves anything, but here’s my own record: I have left: 1099 positives 13 negatives (I would have left more negatives, but some were NARU’d due to NPBs before I got the chance.) [snip] Ditto hero. According to vrane.com, I’ve left 3,121 feedbacks, of which 15 were negatives to NPBs. None of the 15 have retailiated (my sole neg is from a paranoid curmudgeon). Others have reported different retailation rates, however … Lately I’ve been using a standard format of complaint — Complaint: $6.70 item. Not paid for, no response to multiple emails. NPB 8/18. FVF 8/29. — P. O. Box 32541 website: http://www.kenbarr.com San Jose, CA 95152 (souvenir cards, MPC, Hickey Bros tokens) 408-272-3247 Next show: Peninsula CC 11/11 (no table)
Response:
- Hide quoted text — Show quoted text – Egbert Nospam wrote I’m going to be in the minority here it seems. A seller in the main works long and hard to build up a clean feedback record, and a blot on the copybook, no matter what the story or reasoning behind it, is the first thing to jump out and ring alarm bells to future bidders. If a seller files NPB but *does not* neg, there’s little reason for a buyer to leave one. If a seller files NPB and *does* neg, you can see that retaliation coming from a mile way. Why neg? After three NPB strikes they’ll be out anyway (and, yes, most probably quickly back in with another username and email address). Some have said it warns other sellers, but do sellers actually cancel a bid because of a neg on the bidder’s record? I rather suspect not. Just my opinion, I’d be happy to be proved wrong. I don’t know if this proves anything, but here’s my own record: I have left: 1099 positives 13 negatives (I would have left more negatives, but some were NARU’d due to NPBs before I got the chance.) [snip] Ditto hero. According to vrane.com, I’ve left 3,121 feedbacks, of which 15 were negatives to NPBs. None of the 15 have retailiated (my sole neg is from a paranoid curmudgeon). Others have reported different retailation rates, however … Lately I’ve been using a standard format of complaint — Complaint: $6.70 item. Not paid for, no response to multiple emails. NPB 8/18. FVF 8/29.
That’s a good idea! If I put dates in, I like to put the date the auction ended, so anyone who reads it can see how patient I was between auction end and when I left the negative. As for retaliation: I think it has much to do with what you sell (computer games, electronics, etc, seem to get more complaints than anything else) — and with how you respond to people. You call them rude, they’ll prove it back to you when they retaliate (like a case we’re discussing now). Kris Kris
Response:
- Hide quoted text — Show quoted text – She didn’t play the Nazi or Christian card, but did throw in a "6-figure salary" (whoop de doo) phrase to convince me Kris I’m knocking down six figures a *week*, must be pert near $324.892 :-) — Mac Mac, I don’t know what you’re drinking today — BUT I WANT SOME! Kris Ah, just walked 36 holes on hilly golf course. Played well, but will need forklift to get out of bed tomorrow. — M
Ahhh…. You could do what my husband has had to do for four days: babysit a million-dollar sign on display at our new Gateway Center in SLC. Rather than doing what you did (what he wanted to do), he’s sentenced to a mini TV studio. What he learned last night was NOT to show the World Series game on the sign, if you want to go home early. Big big big baseball players. ;) Kris
Response:
– Hide quoted text — Show quoted text – She didn’t play the Nazi or Christian card, but did throw in a "6-figure salary" (whoop de doo) phrase to convince me Kris I’m knocking down six figures a *week*, must be pert near $324.892 :-) — Mac Mac, I don’t know what you’re drinking today — BUT I WANT SOME! Kris Ah, just walked 36 holes on hilly golf course. Played well, but will need forklift to get out of bed tomorrow. — M Ahhh…. You could do what my husband has had to do for four days: babysit a million-dollar sign on display at our new Gateway Center in SLC. Rather than doing what you did (what he wanted to do), he’s sentenced to a mini TV studio. What he learned last night was NOT to show the World Series game on the sign, if you want to go home early. Big big big baseball players. ;) Kris
Well, that sounds pretty nifty, I must say. Sounds like some "sign". — M
Response:
About half the people I’ve left negatives for are still on eBay, and could have retaliated. None chose to, perhaps because the feedback I left them was clear and without emotion. Not much to argue against. If I had called someone a cheater, liar, deadbeat, no-good SOB or by a similar invective, you can bet I’d have retaliatory negatives. It’s all in how you do things, I believe.
I’ll see if it works. Just left my first neg and FVF. This is what I left. Pretty much straight to the point I think. "Complaint: Auct ended 10/07, emailed 5x incl eBay pay reminder, *no response*" I’ll probably have to leave another one later this week. Haven’t heard anyhting for about 3 weeks. Sent NPB about a week ago. After a year on eBay, I get two NPB’s at once. Gotta love it! Luke C.
Response:
– Hide quoted text — Show quoted text – Egbert Nospam wrote I’m going to be in the minority here it seems. A seller in the main works long and hard to build up a clean feedback record, and a blot on the copybook, no matter what the story or reasoning behind it, is the first thing to jump out and ring alarm bells to future bidders. If a seller files NPB but *does not* neg, there’s little reason for a buyer to leave one. If a seller files NPB and *does* neg, you can see that retaliation coming from a mile way. Why neg? After three NPB strikes they’ll be out anyway (and, yes, most probably quickly back in with another username and email address). Some have said it warns other sellers, but do sellers actually cancel a bid because of a neg on the bidder’s record? I rather suspect not. Just my opinion, I’d be happy to be proved wrong. I don’t know if this proves anything, but here’s my own record: I have left: 1099 positives 13 negatives (I would have left more negatives, but some were NARU’d due to NPBs before I got the chance.)
[snip] Ditto hero. According to vrane.com, I’ve left 3,121 feedbacks, of which 15 were negatives to NPBs. None of the 15 have retailiated (my sole neg is from a paranoid curmudgeon). Others have reported different retailation rates, however … Lately I’ve been using a standard format of complaint — Complaint: $6.70 item. Not paid for, no response to multiple emails. NPB 8/18. FVF 8/29. — P. O. Box 32541 website: http://www.kenbarr.com San Jose, CA 95152 (souvenir cards, MPC, Hickey Bros tokens) 408-272-3247 Next show: Peninsula CC 11/11 (no table)
Response:
– Hide quoted text — Show quoted text – She didn’t play the Nazi or Christian card, but did throw in a "6-figure salary" (whoop de doo) phrase to convince me Kris I’m knocking down six figures a *week*, must be pert near $324.892 :-) — Mac Mac, I don’t know what you’re drinking today — BUT I WANT SOME! Kris
Ah, just walked 36 holes on hilly golf course. Played well, but will need forklift to get out of bed tomorrow. — M
Response:
Time will tell, I suppose. I’ve been waiting since 30 Sep.
Good luck! Luke C.
Response:
She didn’t play the Nazi or Christian card, but did throw in a "6-figure salary" (whoop de doo) phrase to convince me Kris
I’m knocking down six figures a *week*, must be pert near $324.892 :-) — Mac
Response:
She didn’t play the Nazi or Christian card, but did throw in a "6-figure salary" (whoop de doo) phrase to convince me Kris I’m knocking down six figures a *week*, must be pert near $324.892 :-) — Mac
Mac, I don’t know what you’re drinking today — BUT I WANT SOME! Kris
Response:
- Hide quoted text — Show quoted text – About half the people I’ve left negatives for are still on eBay, and could have retaliated. None chose to, perhaps because the feedback I left them was clear and without emotion. Not much to argue against. If I had called someone a cheater, liar, deadbeat, no-good SOB or by a similar invective, you can bet I’d have retaliatory negatives. It’s all in how you do things, I believe. I’ll see if it works. Just left my first neg and FVF. This is what I left. Pretty much straight to the point I think. "Complaint: Auct ended 10/07, emailed 5x incl eBay pay reminder, *no response*" I’ll probably have to leave another one later this week. Haven’t heard anyhting for about 3 weeks. Sent NPB about a week ago. After a year on eBay, I get two NPB’s at once. Gotta love it! Luke C.
I’ve got one I wish I could leave; a person who won over 100 auctions in September, and claims to have got her money orders all mixed up (says she paid Chris in WV twice, rather than each of us once). Her new MO to me was supposed to be sent last Monday, then last Tuesday, then last Wednesday. Considering it’s coming from Arizona, it should have arrived NLT Friday. I already did the NPB, but she was NARU’d so I got the FVF back immediately. She says she’s trying to convince eBay to let her back on (and that she has faxed copies of many MOs to eBay pleading her case). Time will tell, I suppose. I’ve been waiting since 30 Sep. She didn’t play the Nazi or Christian card, but did throw in a "6-figure salary" (whoop de doo) phrase to convince me Kris
Response:
I’m going to be in the minority here it seems. A seller in the main works long and hard to build up a clean feedback record, and a blot on the copybook, no matter what the story or reasoning behind it, is the first thing to jump out and ring alarm bells to future bidders. If a seller files NPB but *does not* neg, there’s little reason for a buyer to leave one. If a seller files NPB and *does* neg, you can see that retaliation coming from a mile way. Why neg? After three NPB strikes they’ll be out anyway (and, yes, most probably quickly back in with another username and email address). Some have said it warns other sellers, but do sellers actually cancel a bid because of a neg on the bidder’s record? I rather suspect not. Just my opinion, I’d be happy to be proved wrong.
Good post and asks some very good questions There is no pat answer.
Response:
- Hide quoted text — Show quoted text – I am seeking feedback on whether or not it is a good idea to leave negs and NPB on customers that don’t pay. My wife believes that it is a bad idea because the people will retaliate and leave negative feedback eventually hurting sales. We only have a feedback rating in the 50’s but it is perfect right now and we would like to avoid any negatives. However, we have probably had at least 8 non paying bidders. Most of those came when my son wanted to sell his old Sega Dreamcast and the games that went with it. However, we have two people that are saying they are going to pay but it has been about 3 weeks now. Any advice? By all means leave negatives! By not doing so, you are making EBay’s feedback worthless (moreso than it already is). The deadbeats have to be identified! If you get a retaliatory neg, just post a level-headed reply. The last 2 NPBs I had, I made the mistake of filing the NPB form before leaving the neg, and they were NARU’d (third strike) before I had the pleasure of leaving the neg :.) Barry (all positives, except one retaliatory neutral)
Very good point. I think the order of action should be: File Step 1 in the NPB process: http://cgi3.ebay.com/aw-cgi/eBayISAPI.dll?NPBComplaintForm Wait *no less than* 10 days, then post a negative IMMEDIATELY thereafter, file Step 2 (FVF credit): http://pages.ebay.com/services/buyandsell/finalfee.html If you post the negative too early, you can’t do Step 2 yet – giving them an opportunity to retaliate if they’ve not already been NARU’d. If you’ve used my little system I discussed before, it’s likely that you’ll be the one to get them NARU’d (yay!). Once they are NARU’d, they can’t leave a negative retaliation against you. But if you wait until after Step 2, you can’t leave a negative if that NARUs them (meaning that there will be a mystery as to why they were NARU’d, due to lack of negative feedback). Kris
Response:
Egbert Nospam wrote – Hide quoted text — Show quoted text -I’m going to be in the minority here it seems. A seller in the main works long and hard to build up a clean feedback record, and a blot on the copybook, no matter what the story or reasoning behind it, is the first thing to jump out and ring alarm bells to future bidders. If a seller files NPB but *does not* neg, there’s little reason for a buyer to leave one. If a seller files NPB and *does* neg, you can see that retaliation coming from a mile way. Why neg? After three NPB strikes they’ll be out anyway (and, yes, most probably quickly back in with another username and email address). Some have said it warns other sellers, but do sellers actually cancel a bid because of a neg on the bidder’s record? I rather suspect not. Just my opinion, I’d be happy to be proved wrong.
I don’t know if this proves anything, but here’s my own record: I have left: 1099 positives 13 negatives (I would have left more negatives, but some were NARU’d due to NPBs before I got the chance.) I have received: 742 positives. 674 are from unique users 3 neutrals. 2 are from users no longer registered. (The other was reposted as a positive by the buyer, back in the days when you could do this.) 0 negatives. About half the people I’ve left negatives for are still on eBay, and could have retaliated. None chose to, perhaps because the feedback I left them was clear and without emotion. Not much to argue against. If I had called someone a cheater, liar, deadbeat, no-good SOB or by a similar invective, you can bet I’d have retaliatory negatives. It’s all in how you do things, I believe. Kris – Hide quoted text — Show quoted text – I am seeking feedback on whether or not it is a good idea to leave negs and NPB on customers that don’t pay. My wife believes that it is a bad idea because the people will retaliate and leave negative feedback eventually hurting sales. We only have a feedback rating in the 50’s but it is perfect right now and we would like to avoid any negatives. However, we have probably had at least 8 non paying bidders. Most of those came when my son wanted to sell his old Sega Dreamcast and the games that went with it. However, we have two people that are saying they are going to pay but it has been about 3 weeks now. Any advice?
Response:
I am seeking feedback on whether or not it is a good idea to leave negs and NPB on customers that don’t pay. My wife believes that it is a bad idea because the people will retaliate and leave negative feedback eventually hurting sales. We only have a feedback rating in the 50’s but it is perfect right now and we would like to avoid any negatives. However, we have probably had at least 8 non paying bidders. Most of those came when my son wanted to sell his old Sega Dreamcast and the games that went with it. However, we have two people that are saying they are going to pay but it has been about 3 weeks now. Any advice?
We neg only if we feel other eBay sellers need the warning. Excessive NPB’s tell you that you’r selling the wrong stuff to the wrong people. — Many thanks, Don Lancaster Synergetics 3860 West First Street Box 809 Thatcher, AZ 85552 Please visit my GURU’s LAIR web site at http://www.tinaja.com
Response:
I’m going to be in the minority here it seems. A seller in the main works long and hard to build up a clean feedback record, and a blot on the copybook, no matter what the story or reasoning behind it, is the first thing to jump out and ring alarm bells to future bidders. If a seller files NPB but *does not* neg, there’s little reason for a buyer to leave one. If a seller files NPB and *does* neg, you can see that retaliation coming from a mile way. Why neg? After three NPB strikes they’ll be out anyway (and, yes, most probably quickly back in with another username and email address). Some have said it warns other sellers, but do sellers actually cancel a bid because of a neg on the bidder’s record? I rather suspect not. Just my opinion, I’d be happy to be proved wrong.
– Hide quoted text — Show quoted text – I am seeking feedback on whether or not it is a good idea to leave negs and NPB on customers that don’t pay. My wife believes that it is a bad idea because the people will retaliate and leave negative feedback eventually hurting sales. We only have a feedback rating in the 50’s but it is perfect right now and we would like to avoid any negatives. However, we have probably had at least 8 non paying bidders. Most of those came when my son wanted to sell his old Sega Dreamcast and the games that went with it. However, we have two people that are saying they are going to pay but it has been about 3 weeks now. Any advice?
Response:
I am seeking feedback on whether or not it is a good idea to leave negs and NPB on customers that don’t pay. My wife believes that it is a bad idea because the people will retaliate and leave negative feedback eventually hurting sales. We only have a feedback rating in the 50’s but it is perfect right now and we would like to avoid any negatives. However, we have probably had at least 8 non paying bidders. Most of those came when my son wanted to sell his old Sega Dreamcast and the games that went with it. However, we have two people that are saying they are going to pay but it has been about 3 weeks now. Any advice?
By all means leave negatives! By not doing so, you are making EBay’s feedback worthless (moreso than it already is). The deadbeats have to be identified! If you get a retaliatory neg, just post a level-headed reply. The last 2 NPBs I had, I made the mistake of filing the NPB form before leaving the neg, and they were NARU’d (third strike) before I had the pleasure of leaving the neg :.) Barry (all positives, except one retaliatory neutral) — Note – Remove the X from my e-mail address for direct replies
Response:
I am seeking feedback on whether or not it is a good idea to leave negs and NPB on customers that don’t pay. My wife believes that it is a bad idea because the people will retaliate and leave negative feedback eventually hurting sales. We only have a feedback rating in the 50’s but it is perfect right now and we would like to avoid any negatives. However, we have probably had at least 8 non paying bidders. Most of those came when my son wanted to sell his old Sega Dreamcast and the games that went with it. However, we have two people that are saying they are going to pay but it has been about 3 weeks now. Any advice?
If you don’t leave negs you are letting bad people get away with their bad behavior. If they retaliate you have a chance to respond to their neg. Send the NPB warning, wait ten days. If you have not been paid after that leave a neg and then immediately do your Final Value Fee credit, with any luck it won’t be their first and they’ll be NARUed before they have a chance to retaliate. The System NEEDS people to get negs when they deserve them. TS IS MORE COWBELL!
Response:
I am seeking feedback on whether or not it is a good idea to leave negs and NPB on customers that don’t pay. My wife believes that it is a bad idea because the people will retaliate and leave negative feedback eventually hurting sales. We only have a feedback rating in the 50’s but it is perfect right now and we would like to avoid any negatives. However, we have probably had at least 8 non paying bidders. Most of those came when my son wanted to sell his old Sega Dreamcast and the games that went with it. However, we have two people that are saying they are going to pay but it has been about 3 weeks now. Any advice?
I believe it’s a good idea, and always file for NPBs and leave negative feedback. How else can eBay get rid of nonpayers, if no one does a thing about them? If they retaliate with negative feedback, you can *calmly* and clearly reply: "Retaliation from nonpaying bidder." (Get all emotional in a response, and it will make matters worse.) This question comes up 2-3 times a week, it seems, always with the same advice given. Very few here agree with your wife. I have my own method of lowering the chance of retaliations, which has been posted here several times. – Hide quoted text — Show quoted text – I’ve left several negs, and never had a retaliation. BUT….I start a very small email campaign. I look at what they’ve bid on, and note the sellers who’ve not left feedback. I email those sellers with a non-accusatory note like "I see that you’ve also had xxxxxx win one of your auctions, but that you’ve not left feedback. Is there a problem?" Whoever replies stating that they’re having the same problem gets this advice: "Please do these two things: file an NPB, then wait 10 days and file for your FVF. But…immediately before filing the FVF, please leave appropriate feedback. (Feedback is first, because you don’t know if they have previous NPB warnings.)" It works. They don’t all get NARU’d, but they do get a couple of strikes against them. One more, they’re NARU’d. And, there’s no retaliation because two or more people have left negatives reporting "did not pay", which is pretty hard to disprove. Safety in numbers is my rule. They don’t just decide not to pay ME, I find they don’t pay anyone.
Kris
Response:
I am seeking feedback on whether or not it is a good idea to leave negs and NPB on customers that don’t pay. My wife believes that it is a bad idea because the people will retaliate and leave negative feedback eventually hurting sales. We only have a feedback rating in the 50’s but it is perfect right now and we would like to avoid any negatives. However, we have probably had at least 8 non paying bidders. Most of those came when my son wanted to sell his old Sega Dreamcast and the games that went with it. However, we have two people that are saying they are going to pay but it has been about 3 weeks now. Any advice?
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