Question:
The only way in which my customers can pay for their goods is if they create a Paypal account – and then pay for their goods. This process has caused a 50+% sales reduction over the past couple of weeks – so I really have to find a solution. Has anyone else witnessed this problem?
I don’t know if this is related, but recently when I won an auction I found I couldn’t use a credit card via Paypal because my Paypal account had something like fifty cents left in it. Apparently if there is ANYTHING in the paypal account the credit card option is disabled. I don’t know how it would work for someone who didn’t actually have a paypal account at all, though–obviously the "money in the account" problem wouldn’t apply there. -Bertha — Gotta run, the cat’s caught in the printer.
Response:
Also, if you are running an off-eBay website you would be better suited to get your own merchants account since using PayPal for any other e-commerce than eBay makes you look like a third rate merchant. Once you drop PayPal from your website and use your merchants account you will see your sales skyrocket.
Very interesting, as I always wish more merchants would offer Paypal. I like to pay from that account–of course, they won’t let me use a cc as long as there’s money in the account, which seems dumb. I would think a lot of people would rather give pp their information than give it out over and over to different merchants. Bonita
Response:
- Hide quoted text — Show quoted text – Also, if you are running an off-eBay website you would be better suited to get your own merchants account since using PayPal for any other e-commerce than eBay makes you look like a third rate merchant. Once you drop PayPal from your website and use your merchants account you will see your sales skyrocket. Very interesting, as I always wish more merchants would offer Paypal. I like to pay from that account–of course, they won’t let me use a cc as long as there’s money in the account, which seems dumb. I would think a lot of people would rather give pp their information than give it out over and over to different merchants.
PayPal is now being offered by lots of big name B&M sites these days. Rita’s just a stupid troll. A
Response:
Hello, I have been happily using paypal for some months now – it has enabled my customers to pay for their goods using their credit card details on my website (i.e. without having to create a PayPal account). However recently (within the past 2 weeks) the ability to pay using a Credit Card has been removed from the paypal payment page. I have not changed anything on my website – so I am left wondering why/what has happened? The only way in which my customers can pay for their goods is if they create a Paypal account – and then pay for their goods. This process has caused a 50+% sales reduction over the past couple of weeks – so I really have to find a solution. Has anyone else witnessed this problem? Is it possible to re-enable the Credit Card payment (without having to create a Paypal account). Im really hoping that there is a simple solution to this but I cant see anything on the Paypal website that helps. The interesting thing is, the Paypal website still says ‘Accept Credit Card Payments Online’ – so im hoping I have to do something to enable this. Any help you guys can provide would be grately appreciated. Best regards Spencer
Response:
Hi Rita, Thanks for the reply – maybe dopping PayPal is the only solution as I have spent several hours today looking for information/FAQ’s etc on the Paypal website to explain this problem and I have found nothing. 
Out of interest – do you have this problem in the US? (sorry, I am assuming you are from the US). Thanks in advance Spence – Hide quoted text — Show quoted text – Im really hoping that there is a simple solution to this but I cant see anything on the Paypal website that helps. The interesting thing is, the Paypal website still says ‘Accept Credit Card Payments Online’ – so im hoping I have to do something to enable this. You would be better off calling PayPal directly and ask them for an explanation of what is going on. Since you are in the UK what we say I say will probably only apply to the US. Also, if you are running an off-eBay website you would be better suited to get your own merchants account since using PayPal for any other e-commerce than eBay makes you look like a third rate merchant. Once you drop PayPal from your website and use your merchants account you will see your sales skyrocket. Rita
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